Krystal — Restaurant in Macon

The Krystal chicks tasted like bleach or Some type of strong chemical cleaner. My wife didn't believe me at first and then tried it and she tasted it and was freaking out. We tried to call The store to speak with manager and no one would answer. I feel sick and strange and its been since last evening. The fries were rubbery and undercooked and extremely nasty. Worst fries I've had in my life and they says a lot. It's like someone was cleaning and either was to lazy to wash the bleach off the grille with water and a clean cloth or either they had it all over there hands and didn't wear gloves. The buns for a few of them were also really hard and stale. This was by far the worst Krystal exp ever. I don't think il ever eat here again. The last bad exp was on gray Hwy and it made me sick as a dog and the Krystal burgers smelt funny and after eating realized there health rating was like an 83 or Something close to that. Low 80's. I just don't understand how the laziness is allowed and lack of drive to make there food perfect. I don't care if I worked at an upscale food joint or a fast food chain i would be sure to make the food consistent and to its highest standard and always wash my hands for at least 60 Seconds with hot fresh water and anti bacterial soap esp when handling meat and dairy. You can cross contaminate and make people very sick. I think Krystal's needs to educate there employees on the upmost importance of washing hands and keeping things wiped down and clean with clean paper towels and not re use tags over and over because that jus spreads and smears around germs and makes stuff taste like...

This is the absolute worst Krystal on the planet. I haven't been there in over 6 months bc EVERYTIME I go the bread is hard as a rock, fries are cold and God forbid you order a Krystal chik bc they taste like what I would imagine eating a brake pad(basically they cooked them at 2pm and are serving them at 8:30. I'm not a "online review" guy but I am a business owner and I check every site daily that my customers can rate/grade my business so if they have a owner that truly cares about his/her business this review is for you. Your store needs MAJOR improvement on the timing of when food goes out. I understand food cost and that type of thing but if your food sucks like it has the past 2 times I have been there( I threw both meals in the trash) your local business will suffer. You will be in business simply bc of your location and people coming up and down i75 see Krystal and think yum as I do unless it's your location. On a positive note your lady at the drive thru window was very nice and welcomed me with a smile and told me to have a great evening as I drove off. I don't know how long it will be before I try it again but next time will be #3 and I hope they get it right bc I truly love Krystal but I hate wasting money. Good Luck and I hope this review finds the owner bc if this was my business I would DANG sure want to...

I have been to this Krystals a few times because I actually live right down the road. During the day this Krystals is normally pretty good. The night shift however is a different story. On 12/10/2020 I came to your Krystals around 2 am after work. I pulled up to your drive through and was greeted with can I help you. I gave my order then silence for about 2 minutes. Then the female stated again can I help you. I went to repeat my order and she started telling me it back like she had forgotten about me. Then she would state anything else like I was bothering her. Then told me to pull up. You were not busy by the way there was only one car at the window when I first arrived. When I got to the window she told me my total with no greeting whatsoever. I gave her my card and when she gave it back there was no receipt, I assumed it would be in the bag which it was not. She never once thanked me for doing business with you or stated anything nice. I felt as though I was a bother. I get home to find all my sandwiches drenched in mustard, I asked for extra mustard not so much mustard that it was pooling in the bottom of the boxes. Look if this is how you treat your customers I will never be back. I do not appreciate being treated so poorly. You definitely need to retrain your night shift or your going to...