Batteries Plus — Local services in Macon

I scheduled an appointment at 4:30 to have my battery replaced which was Tuesday of last week. After I arrived to the store I called to let them know I was outside, in which they told me the person was working on something and would be right out with me. After 10-15 minutes or so she finally came out there and asked what’s the problem with the phone, asked me a couple of questions and had me right my signature. The lady told me it would take 30 minutes or so and then my phone would be out with me, which was fine so I waited. After those 30 minutes were over she came back out with the phone and had me pay for it. I checked out the phone and notice the home button was working properly so I called them back and told them, she came back out and told me they were going to fix it so we waited for a hour or so before she came back, but once again the home button wasn’t working. After another hour or so another lady came back and said that my phone was no longer turning on, but the battery was getting hot. She said she thinks it was more than just the battery, but since it was in that care that they would replace the phone. They also gave me an iPhone 6 to use until my phone was to come in. A week later they called and let me know that everything was there and I could pick up my phone, I picked up the phone and when I arrived home I checked everything out because the phone was dead when I got it back. I gave them and iPhone 7 with 128 GB of storage and it was replaced with an IPhone 7 as well, but only with 32 GB. I don’t want an upgrade or anything, I just want something that’s as equal as what I gave them. I have lost photos and contacts and other things that cannot be replaced. (Update it’s been about 3 weeks and I’ve called multiple Tim’s and still have yet to hear from...

I filed a claim with my insurance to have my cell phone screen repair. The insurance company gave me an option to set up a time and date to get my phone repair. I had an option to go to Batteries Plus or CPR to have to my phone fix. I chose to go to Batteries Plus. My appointment time & date was confirmed via email. The customer service is zero at BATTERIES PLUS. Marquise, manager claimed they did not get my appointment. They did not have the phone screen in stock. He refused to answer any of my questions in inference to ordering a screen for my phone. He was very rude & unprofressional towards me. He accused me of having an bad altitube because I was asking questions about my claim repair with them. I requested to talk to an upper managerment. He was stalling, refused to call an upper managerment. He referred me to go to CPR on Bass Road. The female employee with the orange & black hair was rude & unprofessional, too, she would give me her name. I'm writing this review because I will not recommend no one to go there for a cell repair, because either they don"t know what they are doing in that store or they just don't want to work. I took the manager advise. I went to CPR on Bass Rd. CPR was professional, friendly, very knowledgable, & GREAT CUSTOMER SERVICE. CPR HAS...

My iPhone X was experiencing battery issue and shutting off. Prior to taking it to Simply Mac I went to Batteries + Bulbs. For $74.89 Batteries + Bulbs replaced my battery. When I had the phone it registered a 44% charge and throughout the night it continued to discharge. I used both of my Apple chargers to get some sort of life to my phone. Next day I go to Batteries + Bulbs and they blamed the software. I was issued a refund which was great.

I called Apple and was referred to an authorized Apple repair shop. This shop stated that Batteries + Bulbs did not use an OEM Apple Battery to solve the issue of my iPhone X. They also noted that a strange adhesive had be used. Something they wouldn’t recommend. The other shop was able to fix my iPhone and it’s working excellently now. Don’t come here for Apple repair. Go to an...