Domino's Pizza — Restaurant in Madison

This store is absolutely horrible! I have only ordered a total of two times. The first time the driver could not find my dorm building so he just left! The store, or driver did not make any further attempt to contact me and just closed the tracker. I then had to make multiple calls to the store. This is because the person I was in contact with would either rudely hang up on me or just scream at me. It was not a pleasant experience to say the least. But nevertheless I gave them another chance. Bad idea. I have been waiting for over an hour and it has just been stuck on quality check. Again no contact. I also called the store and they said “everything is fine”. I’m sorry but that does not answer the question on why I have been waiting over an hour for food. Please save yourself the trouble and order from somewhere else.

Update: I just got my food and the driver was extremely rude and even cursed at me under his breath. Again please don’t...

It's unfortunate that I can't leave a 'no star' review. My daughter, along with many other college students in this location's delivery area, are frequent customers and follow the store's protocols. The only address given is the dorm and the driver calls when he arrives for the student's to meet him/her at the door. Where communication breaks down is when the delivery instructions give a phone number other than the one on the main domino's account and it is not included on the print out for the driver. Add to that a short staff with VERY short tempers from the rude driver to the manager and the experience is less than optimal. If the driver yelled and then hung up on me one more time I would have called the police. ...

When I lived here in 2014, my anxiety was so bad I couldn’t go grocery shopping. I got into the habit of ordering Dominos almost every night.

I stopped ordering a few days before moving and to my absolute surprise, they sent someone over to my house to see if I was ok.

They showed up with my regular order and a drink free of charge to do a wellness check. I couldn’t decide whether to feel embarrassed or incredibly moved. It’s been a few years and I still remember this business fondly. It was such a sweet gesture that really made me feel valued.

I couldn’t more highly recommend...