Hos Coffee — Restaurant in Madison

First of all, Hos was a clean facility, nice lighting, comfortable seating w both indoor & outdoor tables.

The lines were not clearly marked to order & pick-up. The counter was not as accommodating as some coffee shops w a clear area for drink delivery as opposed to order areas.

The staff were polite & prompt. Very helpful & informative regarding product prep, processes & available options (Milk options; brew options & coffee bean roasts).

Cost ... very pricey! I got one doughnut & a small Chia Tea w oat milk & cost before tip was $11! It was not clear on the board w the menu, or perhaps I just could not find the items on the menu.

The very helpful clerk who took my order, assured me the product was so good that I would be back. However, he was wrong. The experience was pleasant, but the Chia was not impressive nor was the oat milk in it (which was probably an up sale). The doughnut was good, a Chia doughnut! But too pricey to repeat the experience for the quality I received.

Also, I have been in many coffee shops all over the country & most usually the people are more friendly as we wait in line for a variety of special treats. The few in line in front of me did not smile or acknowledge I had entered the line. The few behind me did not return my smile either. The staff was very friendly, polite & eager to please. Even w the high cost, I tipped. They...

I am a HOS girl through and through! Love the place, love the coffee, enjoy the people, they are so kind and know me by name in Madison. Amazing place and I am thankful they are here! I hate to give a bad review and I’m late at posting it. The last fritter I got was on Saturday , but I’m only doing it in hopes of change for the beloved donuts especially the apple fritter! Sadly, the last 3 times I got the apple fritter and cinnamon swirl they were not good. My swirl was flat as paper and my fritters have been thin, smaller and crunchy. The apple fritter is the best donut in town at HOS so to say I was disappointed is an understatement. Whatever you were doing about donuts before.. do that again please! For what I was receiving I did not mind spending the price ( they are a bit steep) but because they were such great donuts i thought it was definitely worth it. I look forward to an excellent apple fritter...

Hos Coffee is a fun little local coffee shop. They are buzzing with business and a comforting atmosphere to study, meet with friends, or just relax.🥰 Their coffee was fantastic! I got their hot mocha latte with whip cream and it is (thick and heavy homemade style whip cream not the kind you get in a spray can from the store). I did not have any of their food or pastries but they all looked and smelled amazing. They also looked very fresh. The music was a bit loud for me as it can be hard to hear people talking or to study if music distracts you but I like that they play music. If you're going through the area, I recommend stopping by this cute little coffee...