Mother Fool's Coffeehouse — Restaurant in Madison

I don’t believe the customer is always right but I do believe in making sure the customer is wrong before telling them they are, and I had poor interactions with several staff members. Before ordering, I asked the cashier which teas are available iced, and they replied “any of them” to which I clarified “I can get any of these teas iced?” Yes. Great, I pick an interesting sounding tea and as we’re paying the cashier does not ask what size tea I want so I clarify before we pay that I’d like a large ice tea in case he rang up a different size. Then the barista/owner chimes in “Iced? I wish you’d told me that before I made it”- the cashier does not come to my defense, despite saying iced tea 3 times at this point. The drink is not remade and i am served hot tea with ice cubes in it.

Note that it is Cash only and and despite some of the odd prices, tax is not included. Note that iced latte will run you $8 and my tea was almost $4

No food beyond pastries as far as I could tell but when we brought in our own lunch we were told we’d need to...

You can tell this place was built from the ground up by loving hands. It's THE coziest cafe in Madison. I'm a cafe surfer and connoisseur, I know. The couches and chairs are clean, comfortable, and unique (obviously collected from years of meticulous thrifting, not a bulk purchase from IKEA). The coffee is AMAZING. I ask for some weird fusions of drinks, and they've always exceeded my expectations. Artwork is as gorgeous as it is snarky, handwritten notes everywhere. The employees are a colorful bunch and they're always very kind to me, make me feel welcomed in a genuine, charming way. It's funny, though, I don't think I've ever seen the same barista twice. The lighting is warm, amber, peeking out from a variety of vintage lampshades. Music selection is top notch (I always end up looking up the stuff I hear afterwards) and they have the CD out so you can see what's playing. I love it. Probably my favorite coffeeshop in the...

Maybe there are some rude baristas who work when I never come in, but I almost invariably experience excellent customer service and feel extremely welcome.

The coffee is excellent, the best I've had in Madison, and the cold-brew Iced Coffee is simply outstanding. Espresso and Capuccinos are supposed to be small-volume drinks. It's part of the way they're supposed to be prepared. (Really. Look it up.) Probably these folks should've ordered Lattes or Mochas, which are full-sized drinks.

I also love that I don't have to worry about anything not being fair-trade and/or earth-friendly, because they do all that work for me. I'm also a big fan of their bakery. I have to admit their Tea selection is wanting, though, both in quality and available varieties. And yes the plastic tea-infuser...