Ordering online is super easy but there must be something going on this week. I ordered a pizza yesterday and it took two hours to get to my house due to them having a lot of orders which is just unacceptable. Despite that experience I ordered again the next day to give it another try. I ordered a pizza and wings however the delivery driver gave me gyros instead. I called to try and either get a refund or credit and to get the food I originally ordered. I was told I could get either an over the phone credit or wait another hour for my wings to be delivered and keep the gyros. I would gladly return the gyros to get the wings I originally ordered. I decided to simply just wait for the wings another 30min to 1 hour but this is ridiculous. Why would I want an over the phone credit (which I’m not guaranteed they would honor) when I’ve already had two back to back negative experiences? Overall the pizza is really good. I have no notes for the customer service person I spoke to before the manager. But, the pizza is not that good. Maybe the in person experience is better but be wary if you are...
Read moreWell tbh I stopped on a whim. Went in and it was empty. Despite being in the center of downtown Madison? Crazy but ok. Let's sit. I ordered a tap beer, no tap beer. I settled with a second choice but wasn't very happy. I began to check out the menu and proceeded to order and was told they no longer have that. This happened again with 2 other menu items. I felt bad for the gentleman behind the counter because he truly felt bad telling me they just don't have those items. Once again I settled on a couple items I normally wouldn't order. Why order you ask? Why not walk out you ask? Well I try to support small businesses and this one is close to my heart for personal reasons. So I figured why not. I haven't been there for years and I probably won't go back for food. If this was an actual Bar only it may be more successful. If they can keep the tap open that is... at the end of the day my son enjoyed the pizza. Hope this...
Read morefirst and for most who wants to sit at a bar with one bar stoll but 6 tv to watch there are more tables then there is chairs. secondly i was next in line and the guy oreded his food got the channel set to his liking an then the employee carried on to his tasks not even The slightest bit of acknowledgment that I was there for asking me how can I help you? What is it you would like are you being served already no I had to actually walk up to him and confront him and ask him what it was, I need this place sucks and they dont deserve any stars but of course i had to add one star just make this review i in everyway possable will make sure that any and everyone know this service is the worste for food and beverag thanks so much for a horrable...
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