Sol's on the Square — Restaurant in Madison

My friend and I visited this restaurant. Unfortunately, our experience was spoiled by unacceptable behavior from one of the servers.

There was a fly flying around our table throughout our dinner time, we told her there was a fly many times. At first she just said “It’s summer!” and then simply left our table. The next time we told her, the fly was sitting inside of the water cup. She ignored us.

I left 10% tip and one of us decided to not leave tips due to poor service. The server confronted us in an aggressive manner immediately after we left the table. She said angrily, “Don’t you have money, if don’t have money then don’t come”. We said this has nothing to do with money; we just feel the service was bad. She then threatened us “Are you sure? This is a small society”. We refused and she said “[f-word] you bye bye”. More concerning, after we left, she ran through the door and shouted to us: ”[f-word] Chinese!!!” This type of discriminatory language is unacceptable under any circumstances.

While the food at this establishment is good and I had great memories there, I will not recommend it to others after...

So, I am writing this on behalf of my wife, who is too nice of a person to do it herself. I however, learned about what happened to her, and couldn’t stay silent. She took a trip by her self with the purpose of self exploration. I told her to do this and I would take care of the kids. When she was in Madison for the first time, she noticed this Korean place and was naturally excited because Korean BBQ is our favorite. As she came to the door asking to be seated, she was met with someone who audibly laughed that she was alone. This was followed by telling my wife that because she was dining alone, they could not seat her. Coming from the service industry I understand the need to fill as many seats as possible, but to make my wife feel like she does not belong in, not just your restaurant, but in Madison as a whole, is deplorable. I don’t think I could be more disappointed in an establishment with never being there my self. What if my wife was a widow? What if that little act of un-inclusive, closed minded, bullying pushed her over the ledge? Could you live with yourself? For shame…....

From someone who has never been to Korea, this is the best Korean food in Madison. I have talked to people from Korea who agree, though! My boyfriend and I absolutely love this spot. We always order the same thing-- start with steamed veggie dumplings (I had to confirm that they were the veggie dumplings the first time because they seem very meaty!), then get the dolsat bibimbap with tofu. They also bring out the sides that are traditional to bring at Korean restaurants. I also love the Job's tears tea and my boyfriend loves the Korean street coffee. Everything is fresh and delicious. I notice that nearly everyone else who comes here always orders large pots of soup to share, so we will need to try that some day too. I also love to get the unfiltered sake here. This is such a great, family owned business to support. The price point here is also very reasonable, especially considering the amount/quality of the food that they provide, and the excellent location. They have lunch specials during the...