Denny's — Restaurant in Madisonville

I have to admit that I was a bit hesitant to actually come back to Denny’s after the horrible experiences that Ive encountered in the past year or more . . However, I am very happy to admit that this past Tuesday & Wednesday nights - they have done a complete 180 Degrees!! 😀

First off, I have to say after a long day and evening of working, it was so nice to have a nice quiet atmosphere and to be greeted by such a beautiful smile 😊

My Server, Sarah, just put me in a nice comfortable state of ease. . . She was so friendly and I hesitantly ordered coffee. . . You know how usually at restaurants you get your first cuppa and then you never see a refill. . Boy did I have Sarah Pegged wrong! ! In fact, as I would find out later - I should have just said no to the caffeine and the coffee as I tried to fall asleep later and had just given up. . Hello Insomnia 😅

She never let that cup even get halfway empty! She was on it! Extra napkins - and all of this, even before I had to ask, I love that she could read my mind, even before I had to even ask - 💕

On Tuesday night I had a grilled chicken sandwich and season fries that were absolutely amazing! I wanted wavy but they were out of stock but we’re even kind enough to not even charge me they usually upgraded price of $.99 for the season fries ! I hadn’t had a chicken breast sandwich, that was that juicy, in longer than I could remember . .

Before I could even ask, this young man named Ross, who had cooked this delicious meal, came out to ask me if I was enjoying my food. . As someone who has worked in the food and beverage industry for over 20 years, I was very impressed, especially at Denny’s that someone would even bother to come out and ask such a question. ( In this day & age - if your not dining at Les Chez Fancy )of course. . .

I then proceeded to tell him that it was the best thing that I have experienced at Denny’s in more than a year. . Of course, he was more than apologetic for this, and I told him it was not his fault. He hadn’t been cooking ALL those other meals BUT he went above and beyond to make sure that my experience reached and exceeded anything that I had experienced at this location!

I then came back the next night to have my long, awaited turkey breast and stuffing dinner that you see pictured here!

Again, after a long day and night of working, I was starved and was very eager to see Ross cooking again, and shortly after being seated, Sarah was on the late shift serving! These two make such a team- Just magic, I tell you! The portion was outstanding, and again, he hit it out of the park. .

As always, Sarah never let my drink hit more than halfway through this time, I learned, though I didn’t get coffee as I was wired from the night before, and I just couldn’t ask for a more friendly server. . Her smile and positive attitude is infectious!!

I think that they’ve done a real turnaround guys, and I am more than happy after two experiences now to post a review for five stars! I can’t say enough, good things about the food and the service and these two lovely individuals!

The portions, the taste and just the friendliness and the positivity I mean not to sound corny, but I have to say it kind of felt like a nice local Mom and...

I am only giving one star because 0 stars is not an option. My son & I went to the Denny's in Madisonville, KY last night for dinner. The young lady who seated us either misunderstood me or didn't care, when she asked me if we wanted a table or a booth, I said booth but she seated us at a table. I should have just left at that point. We sat for 20 mins or more waiting for someone to wait on us. We saw several waiters and waitresses, who looked at us, but not one bothered to say anything to us. If they had of been busy, I would have been a little more understanding but there were maybe 6 tables with people at them on the side of the restaurant we were seated and they all had their food. It seemed your wait staff was too busy behind the wait station laughing to do their jobs. We left and went down the road to the Cracker Barrel where we received excellent service and I will be sharing this story with their management as well. I texted the story to my daughter, who lives in madisonville, who told me they had a similar experience and had not been back in several months. She also said that your wait staff had been rude and hateful to them and their 3 children (who are 4,3,&1 years of age). It had been several months since I had been to this restaurant, but every time we had been before (especially in the morning) we had excellent service. I will not be returning to this restaurant and will not recommend this restaurant...

I had not stopped into a Dennys in a while... and now I remember why. At 9:30 on a Monday morning the place wasn't busy at all. Lots of open tables and the waitress I had, was polite. The "food" however is a completely different story! I wanted pancakes, so I ordered the 9 grain... good stuff!...although the syrup was served cold...( I'll never understand that concept ) I ordered over easy eggs...only to have them over cooked. Actually, was was over medium, and the other was closer to medium well... from the same egg pan! That was weird in and of itself! Why is it that absolutely no one can cook over easy eggs. Not only was it NOT busy at all, but I could see the cook? from where I was sitting. The bacon...cold, the sausage...also cold. The eggs and hash browns were swimming in grease on my plate! If I had ventured to look closer, I might have seen fish! There is NO EXCUSE to not be able to cook a breakfast, and as slow as this morning was... EVERYTHING SHOULD HAVE BEEN HOT and cooked correctly....unless of course you are only at this job for a paycheck. When I cooked... I had one basic rule, if it doesn't look good enough for me to want to eat... I DIDN'T SEND IT OUT! The cooks' job affects the...