Wendy's — Restaurant in Madisonville

This is not the first time I've had problems at the madisonville location. Usually I let it go because they are always packed but today was different. I pay over $8 for two single cheeseburgers because they were for my parents that can't get out. Then I ordered a chicken sandwich that was almost $6 and didn't even get that. I called when I got home and realized it. The drive home was 30 minutes. I was told because the cashier failed to give me a receipt that there was nothing they could do. It would have been different if they were packed, but today there was only two cars in front of me and noone behind me until I got to the window and then a car pulled up. It just shows that they weren't paying attention. Will not...

I had previously rated this store much higher , but with my last visit thats changed. I drove through the drive in, placed my order, as I got my order I noticed it wasn't correct. Due to the pandemic I had to literally walk to the drive in to get it fixed. The manager asked in a snarky voice whats not right, after I told him he took the bag and replaced it with two others, charging me extra for their mistake. I thought that was the end until I got home and the order was still wrong when I called he offered to replace the items the next time I come in, why would I go back. No apology, nothing. At this time in the world of corona it seems you would want to get things right. Sorry I will not return...

Service was terrible. I assume they are expecting a visit from corporate the next day. 5 of the 6 employees were cleaning and not acknowledging any customer's coming in the restaurant. An older couple even came in, waited at the counter for a few minutes and then the gentleman said "Well I guess they don't care, they are looking right at us honey" and then they left. Our food took a really long time to get and then it was wrong. Forgot our french fries and my Asiago Ranch Chicken didn't have any bacon, cheese, or ranch just chicken, lettuce, tomato, and regular mayo. Very disappointed in the service and food. On the bright side, the garlic parm nuggs were very tasty and the restaurant was...