Great food but pricey and delivery orders beware!!! Call them and make sure they have drivers available before ordering. I had to try twice to try their food. The first attempt was 10/29/2020. We place our order at 6:16pm. Grubhub website said it was out for delivery after an hour and a half. We called to get the status and they confirmed it was on it's way. Then shortly after, we receive a call form Grubhub at 7:55pm saying that the restaurant sent them a notification to cancel our order because the restaurant didn't have any drivers. Then at 8:02pm, the restaurant calls saying that NOW they have drivers and if we wanted to order, they'd get it to us quick. No credit was offered. We had already ordered food from elsewhere since we had already waited close to 2 hours for food during dinner time. So first try was a huge flop. Tried a 2nd time at lunch time 11/5/2020. I ordered at 10:01am for delivery window of 11:45am – 11:55am. I called and confirmed they had a driver this time. The driver kept in contact with me, but I didn't receive my food until about 12:26. I was told that next time I should order delivery time to be noon or later instead of 11:45-11:55 since certain machines weren't up and running yet for certain items I ordered. As for the food: I ordered an order of samosas, butter chicken with fried naan, gulab jamun, and masala tea. The food was absolutely fantastic!!! My only issue was the pricing. It was very expensive for the portion you receive. Overall, I'd like to try again but with the pricing and the delivery headaches, it's not worth it to me. But seriously, you have to try the samosas, naan, and butter chicken. Very excellent. JUST DO...
Read moreIf I had an option of the minus star, I would have provided to them. I chose this place based on the reviews, however realized it was a foolish decision, the food was disastrous. I ordered (to-go) Butter Naan, Chicken Fried Rice, Chili Chicken (Gravy). Butter Naan was okay. Chicken fried rice and Chilli chicken was pathetic. Chicken fried rice had the all remains of other rices, such as biryani, boiled egg, etc. I guess the chili chicken was a month old, and it was very dry. Each piece is as big as a rock. overall waste of money
Reply to your response: It was a genuine comment. if you think you can digress a review comment by mocking a customer, rather than finding a reason for bad food, there shows your immaturity and hospitality. I appreciate your team's work, however, it does not mean that I can eat whatever you serve. You must be good, however, the food you served was not good. I am very glad that my comment made you a hearty laugh. if you continue to serve like this, at last, you will be laughing at yourself. keep smiling.
Reply to your second response If you think writing negative comment is mocking and you only accept positive comment, you have to write your own review or disable customer comment section. The fried rice had biryani rice in it and Chicken was very hard and big as rock, that's the truth, not exaggeration. You are not giving any free service, it is your responsibility to give quality food for the price we are paying. Lastly about "respect", I clearly understood that you don't have any respect for your customers who gives negative comment and I don’t expect...
Read moreWe Ordered Chilli Paneer- Good Chilli Chicken - Same as Paneer ( They say this restaurant is south based buy the chilli Chicken not made in south style) Malai Koftha- Best in Taste Kerala Chicken- Proper Spice loved it. The food was good. But, they made us to wait nearly 30 min to get the food served. We were at this place on friday night. Place was good and comfy with right temperature and indian songs playing in big screens. We have ordered onion 2 kulcha's and garlic naan. We only got 1 onion kulcha instead of a 2. They were serving food late so we said one of the attendant to get the food as early as possible. We were expecting another kulcha later but it never turned in. When we got the check we saw we were billed for 2 kulchas. On the billing we asked the attendant about this she was sorry for the mistake and she said next time when we come she will take of it. It would be more convenient if she would have cancelled that from our bill and rebill the order. That part I didn't like. I request the management to take care of these minor mistakes. Being a customer we want to pay for...
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