Little Caesars Pizza — Restaurant in Manchester

Ben going here fairly regularly for years. Great pizza and value. Unfortunately we have had constant issue the last 3 time we went. Last 2 times before today our order was wrong and no effort was made to make it right.

Today we went back n and order 3 pizzas and 3 order of breadsticks. I was told the pizzas would take 15 minutes. No worries and pretty standard. After about 155 minutes I could tell others had been waiting longer than they should. At the 30 minute mark a guy that was there 10 to 15 minutes after I ordered went in because they hadn’t brought his pizza yet. He came out with his and left. I then went up and asked about mine at the 35 minute mark and was told that they were waiting on one more.

TRUTH WAS, they gave the other guy that was their way after me my pizza and made me wait for his….

I love the pizza and value, if they could get their service together they would be awesome.

We will keep trying hoping for...

Bad service at the store, even worse follow up once notified of an issue. Definitely not concerned with customer satisfaction. Details below.

Ordered online, ordered for a specific time, reviewed order tracking before picking up and it said that the order was in the oven and should be ready on time. Arrived and was told at the window that the order was just not being placed in the over but should be out in 10 minutes. 41 minutes later I got the pizzas, one of the pizzas definitely did not meet expectations. Took it anyway as I was late for my daughter’s birthday party as it was.

Sent feedback online, store called, I missed the call, they left a message saying they would call back. Never called back. Submitted a complaint online to let them know that the follow up was bad, still...

Not at all happy with staff or food. Waited at the drive thru window for someone to acknowledge I was there and take my order. There were 0 customers in lobby. A guy finally opened the window and just stared at me, no can I take your order, what would you like etc. RUDE!! No receipt either so you can't id or dispute order. Ordered a pepperoni hot and ready. It was ready alright. I do not understand how a pizza can have sat there as long as it did when they just opened at 10:30am and I arrived at 11:09am. The crust was way too hard, the cheese was just gross. I ended up tossing the pizza. I will not come back to this Little Caesar's again. BTW yes I've had Little Caesar's from multiple states and never had...