Pizza Hut — Restaurant in Mankato

I recently decided to give our local hut another shot. I should have remembered the struggles with consistency this location has. Ordered for delivery on a Monday evening with a 25 to 30 minute window. 90 minutes and we've given up anything showing up, especially after getting a message saying DoorDash is going to deliver the pizza and then it's saying the order was canceled.

The delivery person didn''t even so much as apologize or acknowledge anything was wrong. I had unfortunately misplaced my trust that maybe just maybe they were slammed and that there was a chance the pizza was still fresh but just incredibly late. 90 minutes for a current promotional menu item and some bread sticks. It arrived 100° and the cheese was solid. And I find their definition of "double pepperoni" laughable.

I should have come to my senses and checked before I paid him and rejected the darn thing. Paid for what was essentially left overs and disappointment. The good news is my contacted Pizza Hut and it only took them a week for them to solve my issue by saying sorry and they'll pass feedback on.

Let this be a reminder to myself and a warning to others that you might get average and acceptable food from this location, but there is a larger risk than you probably think that you will only be ordering sadness.

Use a restaurant that has proper staffing,...

Main issue this Pizza Hut is that there are better options in each strata throughout Mankato. Not to mention that this pizza hut is carry-out and delivery only.

Want cheap? Go Little Caesars. Want quantity? Go Papa Murphy's. Want quality? Go Pagliai's. Want artisan style? Go Dino's. Want something at 3am? Go Gary's.

There are tons of pizza options in Mankato. Beyond those mentioned already there are Papa Johns, Toppers, Pizza by the Slice, Casey's, Godfathers (in Saint Peter), Jakes... As well as a couple more options by MSU.

Pizza Hut is an "alright" option but not a first choice in any category. The pizza is fine, but mediocrity isn't a recommendation point and while I can't comment on the phone ordering (since I order online), the ordering process is ok but still it's faster and easier to order through Dominos.

Personally I have never had any issues with their pan pizza, but I will say I detest their pizza box (which can easily open inside your vehicle) and finding the best deal can be a pain.

Overall, it's an "all-right" choice, but really there are just better...

I actually have been pretty happy with this place, a couple mix ups every now and then but nothing significant I couldnt handle. Then there was tonight. The delivery driver got my order mixed up with another (not a big deal, just a simple mistake). So I tried about 10-15 to call quick to the store to see if they could get ahold of the driver to swing back and correct it. But no answer. So I go up the the store (again not a big deal) to see if they'll just let her know and meet me there or if she can meet me at my house. But they said they didnt know who the driver is and say they'll make me a new one, which is appreciated dont get me wrong. But in the meantime I sit there and chill until it's done. Not a big deal. So the new one comes out and hands it to me. They messed it up, again, after telling them and showing them what the order was. Like I said I'm usually pretty happy with it, and mistakes happen, but just double check it and make sure you're doing it right the 2nd time if the first time gets messed up. Appreciate making me a new one and understand mistakes...