11:45 on May 7 I pull up to the drive through at this particular Wendy's for the first time. I usually love a good Wendy's and I like the Bastrop location. However. After sitting for several minutes waiting for the drive through person to let me know he's ready to take my order I hear... Nothing. So I Pulled around and had to actually walk in. I was filthy from work, which is why I wanted the drive through. When I get to the counter I look over and there's the drive through kid staring blankly at nothing with his lower lip hanging down as if he were a moron. I order from the counter from an actual adult lady who was very nice. The entire time I was there this drive through slacker is just muddling around as slowly as possible and doing as little as possible while everyone else is working. When he speaks into the microphone I couldn't hear a single word he was mumbling even though I was five feet away. This location needs to do better and hire people who aren't daydreaming about video games or whatever while they collect a check they don't actually earn. Maybe training might help. I've run large crews for decades and I would have tossed this kid out the door on day one. By the way, the food was not good. I've never been to a Wendy's before that had bad food, but the fries were stale, the cheese on the fries was hard and cold, and the bacon was at least a couple of hours old. I'm guessing it was sitting on a warming tray for quite a while. Wendy's needs to overhaul this location or shut it down. This location has lost my business forever. I never thought I'd see another food place as bad as the Subway in Elgin, but...
Read moreMy Experience at Wendy’s in Manor
I recently visited the Wendy’s in Manor and ordered a Medium Pretzel Baconator with a Cold Brew. Unfortunately, my experience was far from pleasant.
Firstly, the Cold Brew tasted like old, stale bread. It was absolutely disgusting. Trying to salvage my drink, I went to rinse out my coffee and fill the cup with something more palatable. However, the soda machine wasn’t working. I asked the staff behind the counter to help, and even they struggled to get the soda to dispense.
Returning to my seat, I opened my sandwich again and was horrified to find about six flies inside my burger. It was the most nauseating thing I’ve ever encountered. Having already taken two bites before noticing, I had to throw the entire meal away.
I ended up wasting $15 on a meal where the drink was undrinkable and the burger was infested with flies. This was an incredibly disappointing and revolting experience. I strongly advise against eating at this location. It is...
Read moreWish I could leave 0 stars…This place was supposed to be open til 1AM…drive through lit up…sat at the area where we were supposed to order for several minutes at 11pm….tried to make communication. Drive up past the windows saw several employees inside on their phones not acknowledging us. Went back through the drive thru and sat again for several minutes trying to make contact and nothing!…again drove past the drive thru windows and again the employees were on their phones not acknowledging us as we sat there next to the windows. This is the first review I have left, absolutely ridiculous….of all the fast food places we were hoping to have Wendy’s but NO!….Whataburger it was, much better service there…they actually...
Read more