I have been coming to this donut shop for 3 years to buy the same exact thing for my 5 year old daughter and I. The last couple times I came the donuts were extremely dry. But it’s convenient to where we live so I kept going. But today was the last straw. When I went in this weekend she was training a new girl. Of course she spoke hardly any English. The new girl rung me up and said there was a 5$ limit in order to use my card. I told her I come there all the time for years and was never ever told that. So here comes the girl that always works there and she has this nasty disgusting attitude towards me and tells me don’t u see the sign on the wall? I said yes the sign has been up for years and u have NEVER SAID ANYTHING to me about it before. And of course I didn’t have any cash on me so I ended up buying more donuts that I didn’t want so my daughter could have hers. I totally understand the whole credit card limit fee. But as a frequent reoccurring customer I expected her to have more respect for me and the way she talked to me. It was completely out of line. And that’s not how u treat customers. She easily could have said “ I know u come in here all the time so next time it should be over 5$ if you use a card”. There is a million ways she could have handled the situation better. This is not how you run a business. I will NOT be back here. Shipley’s is only 1 street...
Read moreMy first time trying this place was this morning, I just happened to pass by and thought to myself, a donut sounds good! I enter into the store and asked the girl being the counter is they accepted Apple Pay. She responded yes. Perfect. I lately came for a donut or 2, once I get to the register she says “there’s is a $5 minimum” so I ended up spending $7 just to get 2 donuts. The fact that they still hold on to that is insane, that went out ages ago. Most ppl don’t carry cash and I feel like it’s just their way of making extra cash. And the donuts were ok. I won’t be returning here. If the donuts were super good for the extra money I had to spend, I’d probably feel...
Read moreI visited this location with my daughter early in the morning, we were the only customers in there. The lady who was making/talking on her phone was rude and kept huffing, puffing and sighing as my daughter and I discussed between eachother how many doughnuts we should get for guests we had over. Needless to say we did make a big purchase and left... next time I'll be driving the extra minutes to Shipley Dounuts as they offer better service! This lady needs to check her attitude if she wants to keep her business open in our growing community. Very disappointed with...
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