Papa Gino's — Restaurant in Mansfield

So today I ordered for delivery from their website, and now they have an agreement with doordash and doordash takes some of their deliveries with the customer knowledge. Of course doordash forgot my soda, so when I called papa Gino’s who ever picked up the phone immediately had an attitude with me and just got worse the moment I told her about my situation, she flat out told me she doesn’t have time to make sure customers get their drink with their order but that the best she can do is give me a refund cause their regular divers can’t deliver my drink (didn’t order with doordash, ordered through them don’t understand why they couldn’t deliver my drink) I said okay cool whatever at this point. I finally sit done to eat my food and right as I’m about to take a bite I find a long piece of her! I call again and I’ll I’m told by the same female is that since she refunded me for my soda they can’t refund me for my food or send out a new sandwich cause none of their divers are heading my way. Very disappointed, this place has really...

I have never eaten at a Papa Gino's until today. Judging by the way it looks, I thought I was going to have a wonderful experience. Wrong. My husband suggested it before the movies because it was great when he was younger. The pizza was so bad, my children would not eat it. I ordered them a cheese pizza. Since I paid so much for the food I ordered, I took what was left home in hopes of fixing it, like scraping the sauce off and putting more cheese on it. My sauce tastes better, which I plan on using to dip the leftovers in. I was very disappointed. My husband and I discussed that we should have went somewhere else. I am also disappointed with the service I received. The gentleman were polite, but the lady was rude to me. I might be spoiled and used to how other restaurants do things, but that is no excuse to be a snob to someone who just explained not eating...

Food and service are not what it used to be . I ordered online and arrived on time ( time was told on line as when to arrive) . Food was not ready. The lady at the counter rudely said another 7 minutes which was a lie as I seen her just start making my order and while waiting I was talking to another customer that stated he was waiting for over 30 minutes . After about another 15 minutes my food was ready . Never a apology or nothing . When I got home my order was wrong so I called and they said sorry but we close in 15 minutes so you will have to get here soon . Well I live 10 minutes away so that wouldn't work . Disappointed and probably...