STONEWALLS — Restaurant in Marco Island

This review is not ill-intended or to tarnish a business. I don’t leave reviews ever, for anything. We’ve been eyeing this place for the 4 days we’ve been here. It’s across from our hotel and super convenient. The reviews for the most part are wonderful. So we were so excited to try this place. We noticed the parking lot was empty all nights we were here which we thought was strange if it’s rated so well, but gave it a shot anyway.. We reviewed the menu before arriving to be familiar with what they have to offer. When you first walk in, a giant digital menu greets you to choose from. I noticed right away it was much smaller than their menu online. That was off putting but we each found something. When you go to pay at the register, there’s a small laminated menu right in front that is the FULL menu. I asked them if that’s the full menu that’s available and I wasn’t answered, just stared at. So we just ordered what we had already found. You seat yourself after ordering at their counter. One thing I will say I noticed, is the menu is kind of all over the place. There really isn’t a similar item to another on there. It ranges greatly, which made me a little curious. Anywho, we got our food (pizza for the kids, chicken pot pie for myself, grouper francesse for hubby). Kids ate the pizza, which appeared to be a frozen one heated up. The chicken pot pie was super underwhelming, which I was so excited to try. It had no flavor and just completely lacked. Husbands grouper had some sort of lemon butter/white wine sauce that was almost in a gelatin form, he was very put off from it, and he’s not picky whatsoever, so that kind of sealed the deal right then. I guess overall we were just truly surprised as the reviews are so wonderful here. The flavor is just not there at all sadly. $75 wasted. I had a short chat with what I think was the owner, and he was such a sweet man. You can tell he cares about his customers. I just wish the food had more to offer. Or maybe we just had a terribly unlucky day? Just wanted to warn others in case they are chancing it based on...

Stonewalls used to be our go-to place for lunch and dinner when the previous owner, Kim, managed the restaurant. But after it was sold, the restaurant is not the same. The staff is not friendly, and they seem to have changed the ingredients in some of the recipes to lower quality alternatives. They used to have a great supreme pizza, but they change the ingredients, and it doesn’t taste nearly as good. Also, the bread they serve at the table used to be fantastic, but no longer. So, the food doesn’t taste the same.

Also, they started getting skimpy on things, including the side dishes and the drinks. They give you unlimited soft drinks in the tiniest cups imaginable. If you want a larger cup, they will charge you quite a bit extra. I am not sure what the point is, making restaurant patrons get up from their seats multiple times through the meal to refill these tiny cups.

It’s sad to see a restaurant change, especially for the worst. We used to love this restaurant. It was like a second kitchen to us. We were there at least three or four times a week. But now, we never go back. And I a doubt that they would care. They do a brisk business because of their location next to tourist destinations and hotels, not because of their service or food quality. They do have a very wide selection of meal choices that would satisfy anyone in your party, so for that I would give...

We ate there on December 2, 2024. We always drove by and it looks like such a cute place. Upon entering. It was very bare bones. Some seat cushions were missing and they stuck some other type of cushions on the wood. They use really weird blue, gray lightbulbs and it’s sort of depressing. There are no flowers on the table, just salt and pepper and maybe some ketchup. there is nothing on the walls, but some mirrors and the ambience is a zero. The servers were not great either. My husband ordered the taco salad. It was missing the avocado, and the ranch dressing. When we brought it to the attention of the waitress, she said oh it doesn’t come with avocados and I said well it’s on the menu. Then she said well it’s not included anymore. She said that the ranch dressing was “in there. “No it wasn’t. They finally brought a little dish of sliced avocado and two containers of ranch dressing. So they’ve got terrible ambience, terrible wait staff and the food was just not good. Something is off here And someone needs to get in charge because there’s a lot of restaurants in Marco and this one looks like...