McDonald's — Restaurant in Marinette

I dinned inside and placed my order via the kiosk at 8:40 p.m., and my friend placed his order at 8:41 p.m. My friend and I both sat down to wait for our orders. My order wasn't given until 9:05 p.m. but the ticket was printed at 8:55 p.m. Before receiving my meal, I waited at the counter to be assisted, and three other customers, along with myself, were ignored by a young lady working the front counter. Finally, the young lady took my order and walked past me to deliver my meal to the empty table but ignored it again as I informed her the meal belonged to me.

When I approached my table, I finally gained the attention from my server about the issue at hand. As she handed me the tray, I informed her that I was waiting at the counter for her. Her reply was, "That figures," and she walked off. I sat down to dine, but I noticed i didn't have a beverage, so I again I proceeded to the register. The restaurant did have a high volume of drive-thru orders, but stepping away for 5-10 seconds or being told that she could assist in a moment would be better than being ignored entirely.

My friend wasn't so lucky. He waited 25 minutes before getting the attention of the drive thru attendee who alerted the manager about not receiving his meal after my plee's for assistance were ignored by the front register clerk as she silenced alarms overhead and continued to fulfill her drive thru orders. We did not have a great experience tonight, nor will we be returning.

My locator # was 107, and the ticket order # was 806. Kiosk 8, side...

Wait 20 minutes while everyone after you gets their food. Your food finally comes out and it's cold. Every single time I go to this McDonald's it is exactly the same. Price for food went up, employee salaries have gone up, and the service is worse than it has ever been. Maybe you should start drug testing... Or would that leave you with zero workers? As someone who has worked at McDonald's in the past, I'm really sad to see how garbage this location has become.

Edit... A Year later and nothing has changed. Ordered a big breakfast, the only person at the location, got pulled forward, which is nothing new, I have to pull forward or into a stall every single time I go here, finally got food and it was only a piece of sausage and an egg. If I was McDonald's I would be upset that this location is tarnishing the reputation McDonald's is know for, fast, good food, quality service, at a decent price. Still waiting for my "coupon in the mail". I will be making the drive to menominee or crivitz if I want McDonald's from now on. Pretty sure it's the same owner, so I'm not sure why the Marinette location is so horrible...

it was over 10 PM and we are on the way to Escanaba.. decided to pull over at this McD and got two Buttermilk crispy chicken meal, 2 hot cakes. And we ate in the drive in parking area as dine in was closed by that time. There was no ketch up in the bag. Where in the earth McD serves their meal without ketchup. Went back to the window to get those. When opened the burger .. again this is the first place who served butter milk crispy chicken like a McChicken. Its so small square oily piece covered with almost nil lettuce. Still I eat it only to realize chicken was hard after a half and when I checked the back side it wasn't covered with their flour recipe. Fed up on seeing it when I went to complain it .. I was told by the gentleman over there that 'apologize.. But since you ate over half he cannot change it'.. looks like Dude wants me to do quality check. His manager is sweet.. She listened to all my complaints and just asked me if I want a new one or...