You get an extra star for convenience. The prices were expectedly high, though even higher than that. The staff...oh man. Not only did they seem like they didn't want to be there, they didn't seem to enjoy their fellow employees or the prospect of the money they could make from the convention going on. The staff yelling overheads of customers, not greeting or welcoming. The waitress one night was alright. I understood the kitchen was busy. The next day the bar crew was terrible. They didn't greet anyone, no acknowledgement of new customers, and when finally attended to, just not friendly at all. Seemed to hate their jobs. The breakfast crew-I don't know if that is all-star too but they were fantastic. The main bar, lunch and dinner- there are plenty of other places...
Read moreThis place is disgusting. The only thing good was our server (until she was seen smiling at us while talking with manager about our complaint) and the mozzarella sticks. The fish and chips was gross and the size of a fish stick, for $22 each, then when we complained and questioned it, they would not comp us. Our server also told us she was embarassed to serve it to us. Advertised as haddock and was clearly frozen cod. Perhaps from the freezer section at market basket. We both ordered fish and chips and refused to take money off and offer us lemon squares, great thanks... you probably spit on them.... This place deserves to be visited by the...
Read moreOur server (Chris) was awesome. Funny, personable and good even though he was new. However, the food was subpar and our drinks weren't up until after our food came! What prompted me to leave this review though was the manager. We asked him for a pen and instead of just handing us one of the pens he had, he went and berated our server for not giving us one. Then we watched him chug down a beer while rolling napkins at a table in front of guests. He was unaware of the many issues that were occurring around him and paid no attention to the stressed out staff. Great staff. EXTREMELY poor management and...
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