Big Papi's - Real Good Tacos — Restaurant in Maryland

I found this spot on TikTok and added it to my list of places to try/review. Luckily we had family in town from Hawaii so we decided to treat ourselves.

Location:

The location is in an Industrial Park setting off in the cut a bit. They have limited seating and one table outdoors. The inside is lit with good lighting and green lights that shine on the plants to enhance the atmosphere. It's an open floor plan with two bench tables inside. Most people order and wait in their car or inside. You have the option to order on the tablet and if you enter your information you'll be notified via text when your order is ready. It also had pictures next to each item so you'll know what you're ordering. They had music playing as well with a green plant photo wall.

Service:

Service was good, they were welcoming and answered my questions. There was even an accident that happened where my churros container fell on the floor from the counter as they were packing an order. They promptly replaced them without me having to mention it. They even took our trash and put it in the other trash can while they were replacing the other bag. They cook our food made to order and it took a little while because this place is busy but that just means it's really good food so we were prepared for this.

Food:

The food here was excellent. 9 outta 10 easy. We all got something different. From the tacos, to the Birria taco pizza, to the corn to the ramen, yes ramen at the taco spot! Everyone loved their dishes. One described it as receiving a "warm hug" and the meat was tender and flavorful. We also got their juices which were refreshing but a bit sweet and finished our visit with delicious churros with caramel and powered sugar. We got different types of tacos from chicken to steak and all were on point. You can see the chef cooking up live in the corner on the stove all the cheesy goodness. Corn could use more cheese one said.

SupaFlyITGuy approved

Overall rating 9/10 this place is nice, seating is limited though and best to...

My family and I, 9 of us, stopped in thinking this was dine in, but it's not. It is carryout. You mainly place your order at the kiosk, but there is a cashier available if you have cash.

I'm a foodie, and love a great birria taco, unfortunately, this isn't it -- they're just ok. While traditionally made with goat, these are made with beef. The consume is watery, which I prefer the thicker one that actually sticks a little to the taco. The consume also wasn't as flavorful as I would have like. I also tried the birria ramen, it was just not good. It was very bland with a weird aftertaste. I took 2 bites and threw it out. I couldn't stomach it. I really enjoyed the street corn, and they serve a really nice portion of the corn for the price. I bought the shredded chicken tacos for my son, he said he didn't like them. He's a teenage boy -- they eat anything lol! His favorite food is tacos, and he said he wouldn't want them from here again.

My sisters also got the birria tacos, and they thought they were ok, one sister and her husband, liked them a bit more than the other. They got the guacamole and said it didn't taste authentic, more like Wholly Guacamole. They also got the queso, and one commented that it tasted like cheese whiz, while the other said more like movie theater cheese. By their reactions, I decided not to try them. The free kids meal is a very nice touch, but my daughter didn't care for it much, only eating the fries. The meal is fries and a slice of cheese quesadilla. I also think a Clementine or apple slices should be thrown in, or optional to buy to add something nutritious.

Overall, the customer service was good, they were helpful in assisting us with ordering. Would I go back, probably not. I've had better tacos from...

My HONEST review of this place…

The owners should really give these workers a raise. When you walk in, it is SWAMPED with rude customers running up to the counter disturbing the workers asking “IS MY ORDER DONE YET”. Sometimes this place only has 2 people working up front (making tacos, packing orders online and in person, taking payments, talking with customers) and its insane. I almost lose my cool with how poorly the workers are treated by customers. I feel bad for the workers every-time.

The tacos themselves are a little overpriced for only 3 little tacos in one container , but Im so in love with these tacos I don’t even care. The hot cheeto cheese cups are to die for. Their tacos are fresh, absolutely phenomenal.

My only suggestion- this restaurant should have an online pick up section. And no, I don’t mean having it behind the counter on a shelf so that the customer has to ask if thats their order when its been over 30 minutes and its been sitting on the shelf the entire time unfortunately. I come here enough to see operations, make it easier and have a pick up station for online/uber orders. Have a screen showing who’s order is being made currently as that is a little confusing as the workers making the food seem to only prioritize online orders instead of in person.

Have someone at the register or directions on where to go when you walk in, people walk in and get very confused and try to order with a cashier when this restaurant is almost always a kiosk ordering place. And the seating here is horrendous, two benches for a whole restaurant of people waiting 30 + minutes..

Otherwise, I LOVE THIS PLACE. Fantastic food, workers and great music. Just make it more...