Onelife Fitness - South Frederick — Local services in Frederick

Longtime member until today, was in the middle of a workout doing medicine ball throws against the wall right next to where the medicine balls are located when a trainer told me the men in the sauna (which was located on the other side of the wall) were frightened by the ball hitting the wall, I was confused as I had done wall throws their many times and had never heard any complaints but proceeded to move to a different wall and finished my last set. Then an older guy(member) came over and yelled at me to not throw the balls against the wall next to the sauna because it’s scaring him and the other men. I told the guy that their was no sign on the wall for any member to be aware that a medicine ball should not be thrown in that spot and I had no knowledge of the men’s sauna being in that location, the manager came over and told me the same thing, I explained that I am not aware of the location of the men’s sauna and had used the wall many time to do wall throws and have never had any complaints, it makes no sense for the medicine balls to be located on racks at the exact spot as where the men’s sauna is located and that their is no sign letting members know that the wall should not be used. The manager did not care just saying that’s how it is and unfortunately did not care that a female member was yelled at by a male member at his gym so I transferred my memberships immediately to the north Frederick located to prevent any...

Very poor management & training team with little customer orientation and a very sales oriented approach. We were persuaded to join the EP program which is a very standard set of exercises that can be obtained through any internet program or app. The true value is in personalized coaching, of which there was very little customization based on issues discussed. Feedback on progress/assessments were also performed only when asked for with a lot of defensiveness to try different approaches when the results were not obtained.

The final cancellation process was the worst where the team led by Mason & John stopped replying or started providing very curt responses to requests for cancellation - shows they do not understand the concept of returning customers or probably care less about them. Also realized that I was probably a victim of fraud where I was made to sign a 12 months agreement with making it very difficult to get out of without penalties when I clearly remember it was told that the cancellation process had a 30 days notice that I was happily willing to bear. Would most likely avoid dealing with this group of folks again or go in with my eyes wide open without an iota of trust on what's verbally told to me.

The General Manager (I think Bill), is a gentleman and our interactions with him, though limited have been very pleasant and professional. I hope he takes note and makes a few necessary changes to...

Over the 9 months of being a member the gym has had some physical changes, the biggest one being there is now 3 new squat racks and 2 (I think) wooden platforms for deadlifts. All equipment at the gym seems to be well maintained. No matter what training you are into, they have the equipment at this facility. Whenever I am there is always someone cleaning the locker room and/or vacuuming the main floor.

Some people have complained about not being able to use the explosive performance area when classes/ training is going on. If you ask one of the EP trainers if you can use it, most likely they will say yes.

Been a member for about 9 months as of now and I am very satisfied with this gym. I have had experience with 2 trainers at this gym and they were both very knowledgeable, professional, and personable at the same time. My fitness IQ has increased exponentially since I started training with them and I am very grateful for that. Yes there are other OL locations that have a pool, basketball court, sauna, etc., but I never cared for those things and for 30 dollars a month I get what I want out of the south Frederick location. Strongly recommend you check this gym out if you live in Frederick and even Montgomery county. I am giving this place 4/5 stars because I have no experience with the gym at peak hours, so I am not able to judge how well things are truly spread out and the quantity...