Biryani Joint Indian Cuisine — Restaurant in Maryland

I feel compelled to express my dissatisfaction with the pricing practices at this establishment. It is essential for customers to carefully check their receipts before paying—and especially before tipping. On my recent visit, I tipped an additional $10, being in the holiday spirit, only to find out later that the prices I was charged were inconsistent with those advertised.

I was informed by the lady working the front that the prices change weekly, yet the prices listed both on the restaurant's website and the menu displayed on the wall were inaccurate. When I asked more questions, the employee explained that it was too much effort for them to keep the website updated due to the frequent price fluctuations. Instead, they rely on weekly updates through social media. When I asked which platforms (Facebook, Instragram, etc.), she directed me to "social media" on their website, which seemed vague and unhelpful. She then showed me a flyer on her phone but could not assist me in navigating my own device to access the same information.

To add to the confusion, the prices in-store did not align with what was listed, and when I questioned this, I was told that the discrepancy was due to it being a "Tuesday special." However, I was there on a Tuesday, and the pricing still didn't match up. The staff member, clearly caught, then proceeded to offer me "extra" sides, which consisted of a few sauces and a soda. Ultimately, I was handed $5 in cash, though I had already overpaid by $20-$30 due to these unclear and seemingly deceptive practices.

As a customer, I expect transparency and consistency when it comes to pricing, and the lack of clarity here has left me frustrated and disappointed. I urge the restaurant to review its pricing policies and communication with customers to ensure a more honest and straightforward experience moving forward.

It’s a shame because some of the food is good, but I can’t keep supporting a business that...

I’m giving this restaurant 4 stars because the food was very good. I got the Chicken Masala and I really liked it! However, if I were to take the service into consideration, it would be a 3 star review. I have a few recommendations for the establishment. When a customer walks in, have the staff greet them as soon as they notice them. “Hi! I’ll be with you in a second” always works great. I saw that the employee was busy so I didn’t bother him but any kind of communication that he noticed me at the register would have been appreciated. He walked past me multiple times. The employee didn’t say a word to me once he finally made it to the cash register. Without a word, he just looked up at me and waited for me to order. Typically employees say “Hi, what can I get you?” when taking an order. Maybe he was having a rough day and I understand that but customers do remember these little things, especially when it is a family owned business.

Also, I ordered for takeout and I didn’t get napkins or plastic silverware.

Overall, I really liked the food and I am the type of customer that will return for good food, but I believe that if you teach your staff basic customer service, your business will really flourish and you will 100% see a positive difference in...

We love Biryani Joint!

So much so, in fact, that we had them cater our wedding--in another state. My husband is Indian and I am white and we wanted to give our wedding guests a taste of both cultures. The food was a hit! Everyone loved it and they still talk about it often.

We had been eating at and getting takeout from the restaurant for a while and always enjoy the food. When it came to the wedding, they provided an ample tasting menu for us and worked with us above and beyond through the process. Including: They catered out-of-state, driving the food 2.5 hours to the wedding venue. They worked with us to know how much to order for our guest list. They worked around a list of dietary restrictions to accommodate our guests including a separate table of similar but entirely vegan dishes for our vegan guests. They arrived on time, set up and cleaned up with no issues or complaints. Pricing was better than anyone else we looked into.

Just this week, we took my in-laws there for a Thursday breakfast buffet (for dinner) and they loved it. Plus, it was $12.99 for all you can eat.

The owners are also super sweet and kind.

No place is perfect but it's five stars from us!...