I have visited this store about once per week for over a year. I’m usually buying a bottle of wine and any novelty item in which I may be interested. Today I bought a bottle of wine and a new face by the name of Norma checked me out. I saw I was charged $43 but I figured that’s how much that bottle was so I didn’t question it until I went home and saw on my receipt I was charged for 2 bottles. I called and Rigo pulled the language barrier card as if he doesn’t understand the English. I immediately came there and their low budget bakery supervisor said he couldn’t give me my money back because he doesn’t know if I bought 2 bottles of wine. Sad and disgusting. I told him to check the camera and he stated his boss thinks so poorly of him that he isn’t allowed to have access to the camera. Trash! I’ll go elsewhere going forward. I used to even bring my out of town guests here because I enjoy the place so much but I will discourage everyone from coming here. Yelp,...
Read moreStaff behind sandwich counter is so rude it almost defies description. I stood for 10 minutes (no others in line at first) waiting for some acknowledgement by the three people slowly building sandwiches (or something) behind the counter. No eye contact, no "we'll be right with you," nothing. Finally after there were seven or eight in line, one worker approached and grunted out "Next." I placed my order. "That's it?" was the reply. When the order was ready it was tossed on the counter without a word. No "thank you," nothing. Just a sullen "Next" for the next person in line. I swore this place off a few years ago for exactly these reasons and regret trying again. Some places foster a culture of customer service. Some don't care. This one's in the...
Read more“Deli” means “crazy” in Turkish. This deli is crazy good. It is so good we go here at least twice a week. A few of my favorites are the spicy Italian sub, Johnny Blue sandwich, turkey breast with cranberry sauce sandwich, egg salad (which is superb), the unbelievable artichoke and hearts of palm vinaigrette salad, the curry chicken salad which carries me away. The one disappointment was the rare delicacy, beef tongue. I love beef tongue but their version was a bit dry. Chef, I highly recommend you create some kind of sauce or spicy chutney to enhance it. The staff is incredible, helpful, accommodating and professional. And let’s not forget the ladies at the checkout counter. They are extremely friendly and kind. Happy New Year, see...
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