Capo Italian Deli- Cabin John — Restaurant in Maryland

We ordered from this place and they got our order completely wrong. We ordered a meatball sub. We got eggplant Parmesan. We ordered another sub with no cheese and it came with cheese. We called the place and the lady we spoke to was rude and tried to argue with us, and when we asked for a replacement, she asked if we had eaten the food already and we had said no, and she was combative and tried to argue that it was our fault for the issue, but we had ordered online and the receipt we had received from the deli had our correct order. She then hung up the phone on us. We then called back to see what could we do because we couldn’t eat our sandwiches and we were told that they would make a replacement for us and they hung up the phone. when our replacement didn’t arrive by the time they were about to close we called again and the same lady we spoke to just laughed and said “it happens” And that they thought we would come pick it up even though we had paid for a delivery to begin with and she had not indicated to use that we were suppose to come pick this up and said that they would just hold our order and we could pick it up tomorrow. The service was completely rude. We’ve eaten here so many times and we’re so disappointed because all of our other experiences have been great and this lady made the experience so horrible and we never got our replacement food and it’s not worth us going all the way to the deli tomorrow to grab food that they made tonight. so disappointed by the customer service because this could’ve been easily...

The cabin John location. My daughter finished a cross country race and wanted playa bowl. We found playa bowl and I noticed capo deli next door with nobody inside. Ordered her playa bowl meal and then went into capo to order a mozzarella sandwich to go. Waited at the counter for 34 minutes. No sandwich. At that point my daughter had finished her meal and was just waiting outside. Had to rush out. Nice girl at the front who just started 2 days ago offered a refund but I didn't trust that she'd be able to process a refund in less that 5 minutes so just said donate the sandwich and keep the money. Bad look. I usually always tip on carry out in hopes of better service but after the experience am now no longer going to tip when asked on the cc machine bc it was a complete waste of a tip and money for a sandwich that I never got. Instead of an apology or invite to come back I'd suggest capo deli have a free mozzarella day every Saturday from 2-2-34 pm for then next 12 months. Anyone that orders a mozzarella sandwich between that time gets it for free. Let me know if you guys can...

If you’re looking for an amazing spot to grab a delicious sub in Cabin John, Capos Deli is a must-visit. Their sandwiches are packed with flavor and made with the freshest ingredients, and you can really taste the quality in every bite. The meatball sub is hearty and comforting, with tender meatballs and just the right amount of sauce and melted cheese—it’s the kind of sandwich you crave again and again. The Italian sub is another standout, perfectly balanced with layers of savory meats, cheese, and crisp veggies on their fresh bread. For something a little lighter but still just as satisfying, the turkey sub hits the spot with its fresh, flavorful ingredients and generous portions. And of course, you can’t leave without trying the tiramisu. It’s creamy, rich, and the perfect sweet finish after a big, satisfying sub. Between the great food, friendly service, and cozy local feel, Capos Deli has quickly become a favorite in Cabin John. Whether you’re grabbing lunch, dinner, or something to take home, you won’t be...