Carmen's Italian Ice — Restaurant in Maryland

Stop complaining about making jersey Shore mocha or take it off the menu

“ Hi there, Keith! I am so sorry to see your post about the Jersey Shore Mocha! Can you please let me know what time of day it was? It is a little more challenging to make them in Olney, due to having to use a "manual press" espresso maker, unlike the espresso machine we have in Rockville. We have also had some scheduling challenges, but, again, we should not complain about it to our customers! If you are ever in Rockville, ask for me, Boodie, and I will make you for free! (PS...if I am not here, tell them to reach out to me) I hope you have a wonderful weekend, and again, any feedback on time of day, so I can follow up with the staff!”

Hey, Boodie. This has been happening for over a year, so, not quite sure I can pinpoint a specific time and place, but we really only go at night on the weekends. It happens literally every time we order it. Last time, one of the young employees just laughed and said “we’re not making shakes”. So, yeah. A follow up with the staff is probably your best...

Today was my 3rd time going to Carmen’s but it’ll also be my last. I’m very disappointed that I actually tipped before I got my order. I ordered what I believed to be the green apple gelato but I got another apple kind. When I said this wasn’t what I ordered, she didn’t think that maybe what I wanted wasn’t what I’m presented with, and she slammed the window closed in my face. Then while I’m still standing there, it never dawned on any of them that maybe it’s because my order wasn’t right? I really give people the benefit of the doubt, but it’s very difficult to see other people who look different from me get greeted with friendly and warm smiles but I’m left to feel like a bother at a business I’m patronizing with my hard earned money. I’m actually nervous to even eat this because I didn’t see it prepared. Such a shame that I’ll never visit this place again because I live right across...

This place was a great discovery for us, as we found it on accident after a youth soccer game. LOTS of flavor options and types of treats, too. Our family got ice cream, dairy free ice cream, and a couple different falvored Italian ices (you can even mix and match flavors, which the kids enjoyed), and we all enjoyed our choices immensely. There was still Gelati, milkshakes, frozen custard, and Jersey pos to choose from on the cold side as well as several other warm snack options (pretzel bites, and funnel fries, for instance).

This is a great place with delicious - and abundant - offerings. There's something to fit everyone's taste. Do yourself a...