Domino's Pizza — Restaurant in Maryland

NIGHTMARE experience : Dominos in eldersburg delivered me a Pizza a few days back with an entire SLICE missing after the pizza took over 1 hour to arrive. Driver Kenneth seemed to be amped up and bouncing around erratically, no apology was offered, no sympathy at all. I called into the store to report the driver who was seemingly intoxicated and stole a slice of my pizza, the responce I got was "well we are getting you another pizza its not a big deal" and "Kenneth has worked for me for 5 years hes not on anything" I was extremely respectful and just wanted to know what happened to my missing slice of pizza?? When delivering my new pizza, Kenneth decided to comment "Thanks for trying to get me in trouble" ????? You stole an entire slice of pizza from my order, you expect me to just stay quiet and accept it? I am in customer service, my goal is never to report or get anyone in trouble but this is just insanely unacceptable to me and not what im used to, especially in this area. Absolutely disgusting handling of the situation, felt like I was dealing with a group of children. This would have never been posted if this was handled like adults. PSA: STAY AWAY FROM ELDERSBURG DOMINOS DELIVERY, CHECK YOUR ORDERS FROM DRIVER KENNETH. ALSO :: it seems that Kenneth's friends have been attacking me on facebook for calling out this behavior and threatening to make slanderous claims to my employer! seriously disgusting stuff from dominos. Never ever going back to...

Horrible experience at the front store. The young kid was pretending or really had no idea how to check someone out at the register. We tried 3 different cards using physical and Apple Pay, it didn't work. It was after 6-7 min another employee from kitchen used a backup card machine and show it to the kid how to use it. The kid, very rudely could not even communicate can we try using the 3 rd card reader. In fact, he asked me if I have use Apple Pay before like did you try tapping your phone. Wake up kid the register pinpad is not working just listen to your own people (co-worker) at least. I'd rather drive 15 min than to go through this garbage hospitality. Not sure if the folks down Windcity have any clue how their remote suburban stores offer hospitality. I can't imagine going through this if I am a senior citizen. Lastly, don't ask for paper dish when you place a catering order as they "stopped" carrying it per the kid...

Around 845p on Friday 9/5/2025 (im leaving the details for management to applaud their crew as they should), a busy time for them, a mistake was made on my order. Why leave a 5 star review such as this for a mistake? It was how they behaved when the mistake was brought to their attention and how they made it right. I left so happy I wrote this from the parking lot. That is something that, to me, is priceless. I dont want to say how they fixed it because I know every situation is different and I dont wish to tie their hands in the future. Lets just say that I left with what I ordered and I didnt have to watch food be thrown in the trash(nothing worse than watching food be wasted when, like far too many people right now, I can barely feed my kids and I).Its a Dominos not a Michelin rated restaurant so when I give 5 stars for atmosphere and food it is as compared to similar pizza places. Thanks guys, management please...