Dunkin' — Restaurant in Maryland

I stop by this Dunkin today.I bought 1/2 dozen donut and coffee and had 1 donut and coffee. As I was about to leave I saw the employee trashing the same trays of donuts in a dumpster. It was at least 6 different trays worth of left over donuts. She kept about another 6-8 trays on rack. I ask the employee is the donut bad as the donut tasted bad. She said the donuts are fresh. She said she is throwing it away because the company would pay the store. This store need to be looked at by Dunkin donut franchise and MD state. They appear to be selling bad and ruined food to the max and using the food liability policy to fool the franchise to also get money from them for unsold fresh donut. It was very questionable and discussing to sell me the donuts and then dump the rest out within 5 minutes. I was there between 4-5 pm. I been a long time Dunkin customer. I never seen a store throw away that many donuts. I seen some Dunkin’s give away free donuts in evenings. This store is doing something fishy. Their coffee also don’t taste right. They need to be looked at. I would never want to stop...

Seems this guy has quite the reputation on reviews for not wanting to do anything he doesn’t prefer. I asked him to warm up an apple fritter for 15 seconds in the oven that they use for breakfast sandwiches and he refused. I said all the other Dunkin’s around do this for me and he said hang on and walked to the lady running the register who said “oh, you want a refund?” I told her no I want an apple fritter warmed up - she said well I’ll give you a refund so you can go somewhere else. I told her I didn’t have time for that and she just walked away. I stood waiting until I had to ask if they were going to give me what I paid for. The fritter was then tossed into a bag and onto the counter. As I left they stood doing nothing and glaring at me as I walked out. I could totally understand not doing something extra if they were super busy, but it was 11:30am on a Monday. Sorry for asking for a bit of customer service and 15sec of...

Best Dunkin Ever! I always choose this location over the Cranbrook (next to the Starbucks) and the Sparks locations. Friendly staff, polite and helpful owner, fast service. I've never waited in line for more than 5 minutes on a busy morning and usually my coffee is on the counter before I have even paid. My breakfast sandwiches are made perfectly and taste delicious! The donuts always look so appetizing and are well stocked. I'm always offered coupons for my next purchase and they usually have great sales on the coffee grounds. If I lived closer I'd probably end up here for coffee 3 times a day....