La Casa del Mofongo — Restaurant in Maryland

I would really like to continue to patronage this business but my latest experience is making that look doubtful. Service staff are friendly; environment is welcoming. But the portions are getting progressively smaller while the prices are above average. The food is average to good, but not as good as it was when I first started going. Today, I got take out which required over a 20 minute wait, despite the fact that the place was only about 1/3 full. I paid $13.99 for stew beef, which was sliced into small pieces; $14.99 (do the managers or owners really think that people are so gullible as not to understand that .99 added on to a price is just another way of adding another $1.00 to an item? I would feel better as a customer if you just indicated you charge $15.00----straightforward, no gimmicks) for ox tails, which included only 3 thinly chopped, small ox tails, and one was more gristle, fat, and bone than meat; the other was tough and partially cooked. So, my bill was $30.72 for two "meals" that should be classified as appetizers. Because my waitress was such a pleasant person, I gave her a $10.00 tip, and I bought a slice of cake of $4.00. I think this is my last time coming to this place. It seems that the owners or managers are investing more energy into devising ways to give their customers less food for more money (not withstanding the promiscuous use of ".99" tacked on to items to make it appear less expensive). Their business; their prerogative. But its not only bad business, its actually insulting. And my prerogative to take my...

By far the WORST experience ever, been coming to this place for a few weeks now. Went in with my coworker after work to grab food and drinks. We ordered a Presidente beer, upon her bringing the drink she assumed it was originally for my coworker. I told her it was for me, then that's when my coworker ordered another beer. She asked me for my ID I more than gladly gave it to her, upon her looking at my ID she informed me that my ID is not a valid ID. Due to the way the ID was formed which was in a vertical format due to it just being A STATE ID not a drivers license. I told her that the reason being it is a state ID and not a drivers license they're made differently. I also informed her that all ID's are different per state, as far as how they're made. (Mine was from Virginia, which is where I reside) She didn't even have the nerve to check my coworkers ID, but she had the nerve to check my ID. Never have I ever had an issue with my ID anywhere, she didn't apologize for the inconvenience. Nor was her customer service great, we were not greeted in the correct manner. At least there was one gentleman who made our visit "okay" had the decency to ask how we are doing, and if we needed anything. Point is if you're going to do your job, do your job 110% to the fullest and not partial. How do you ask for someone's ID but not the other person who's also ordering a beer? Never will I ever order from this location again. If I could rate it 0 stars I would be more than happy...

First off I’m 💯Boricua and I’m from CT, NY area looking for authentic Boricua food… I’m sorry but this restaurant wasn’t up to par at all! Our dinners were basic my young child was white rice with fried chicken pieces supposed to cost on their menu $8.50; my dinner ($9. each) and older daughters were similar rice with gandule beans and stewed chicken and ($5) yellow plantains sweet! Ok here is where it gets interesting- the stewed chicken was bland completely, the juice was very oily when it’s supposed to be seasoned deliciously and used to mix with the rice both dinners were same!!! The sweet plantains were brought burnt… I’m not sure what perception they have of a Puerto Rican restaurant but it failed totally in my experience! The drinks between us all totaled $6.; but the dinner’s that you see up top prices that were quoted on their menu was erroneous; they charged $15., for all 3 dinners. Not worth it one bit, I did speak to Manager she only offered free plantains tostone style not sufficient and did not try to give a discount of 10% o 20% for the disgusting display of food, blandness. The price was astronomical & $70., in which she knew was dead wrong. Honestly just the rice was on point so sad! I feel ashamed that they trying to represent my people’s delicious food that leaves people wanting more. I paid the bill because I’m a real person but I will never return or refer anyone there! They could have done much better. This however is not my Boricua...