Ledo Pizza Marlow Heights, MD — Restaurant in Maryland

I like Ledo pizza but NEVER EVER at this location in Marlow Heights!!! Smelled like strong roach spray and when I went to the bathroom I was not surprised to see roaches crawling around. When I came out the bathroom I seen the big roach killer spray sitting up against the wall. We had already ordered by phone and only came in to pay but after seeing the roaches and the smell in the dinning area I was really turned me off anyway. But I kept it cute because I had 2 little kids with me so I wasn’t loud but I did tell my husband what I saw. I sat down at the table with the kids for pizza to be done and the guy working said I can’t sit inside with a take out order. I looked at him like he was crazy and proceeded to walk out with hubby and kids. The guys says, Hey your pizza is up, you still want it. I said hell no thank you. You’re rude and out of order to come at me for sitting in dinning area with kids, that was quiet and well behaved might I add, waiting on my order and to do all that when it’s roach infested and I still was willing to pay for my order... until you was rude. But hey, he saved me from eating at that nasty place....

Where do I began...This is the 2nd time I've had Ledo's and maybe the last. I came in and placed my order.I asked the manager if the store was a franchise.Somehow,the store just didn't feel right (RED FLAG).After placing an order worth 40.00 dollars I knew it was going to be good. I came back and there was a woman sitting waiting for her order. The young man asked me my name and handed me a pizza. Come to find out it was the woman's order that was sitting there for 15 minutes. Let's just say,she was not happy. Then I was asked if I had paid in advance for my order(2nd RED FLAG) by someone else. My reply to him was ...you are employed here you should know Ledo's policy when ordering. Ok, finally I get my order,took it home and after bragging about my first Ledo's experience (which was 5 star !) I wanted to bring the food back. One word, HORRIBLE. Sorry, I have to go now before...

The pizza and wings were delicious like normal Ledos, but the service wasn't good. We ordered a small veggie pizza and a meat pizza (one person in our party is vegetarian). The meat pizza came out on time (after 10ish mins) but then after 10-15 more mins we asked about the veggie pizza. The waiter made some weird excuse about the type of pizza taking longer instead of just admitting he forgot. Then after 15 MORE minutes of waiting, we asked again, and he said it was coming. A couple mins later the pizza appeared. After our meal, he did bring some oreos for our kids which was nice, but he argued with my husband when he said he wasn't going to pay for the small veggie pizza that we had to wait 45 mins for. Eventually my husband just took the offer of $5 off. Honestly, stuff happens, and people forget things, but being unwilling to make it right is not...