Pizza Boli's — Restaurant in Maryland

I can't do incompetence! My order was very simple, and you forget a crucial ingredient as my dipping sauce which compliments the entire meal.

I had a sampler platter with poppers at a different venue. I really enjoyed them but could not find them here at my favorite eating places. These folks here had them after searching so long. I had to make a big decision them or my craving. I had not been in this place in years after a worker tried to purposely increase the cost of my pizza when it was advertised as a weekly special. Very offensive move, so you are cheating the public a little at a time thinking we all are too stupid to notice or call you on it. After disputing, he charged me the advertised price as if he were doing me a favor. I was really hungry that night plus the veggie pizza was always awesome, as I would order every week. They have not seen me in years after that move.

Tonight I had to have these poppers, & they forget the dipping sauce. I called, she's apologetic stating when a driver returns she would send me some. I ordered poppers, a small salad and ice tea.... you could not get that right 😞 What I'm supposed to let my food get cold waiting on the marinara, that's the option? They could have regained me as a loyal customer, the food was actually delicious but missing the marinara sauce. I will pass and keep it moving, I don't need to patronize this business after all.

My recent experience with customer sevice made me feel much better about the organization as a whole. I was contacted by the franchise whereas they were apologetic for the mishap rectifying the situation. They are most certainly customer focused wanting their customers to feel valued when patronizing any of their locations. Great job customer service in reading these reviews & understanding the weakness, then taking all necessary steps in rectifying them to retain...

Pizza Boli. I said I would not eat from here again because of the rudeness I received when calling in an order twice. Today we went purposely in-person to the Silver Hill Boli's. The cashier was very friendly and professional. But, whomever prepared the Meat Buster medium size pizza, left-off the green bell peppers, black olives, mushrooms, and onions, though Meat Buster exactly states what the toppings are for this pizza!! Instead I got ham topping, which is not part of this pizza's titled topping! I'm disgusted, and said to my housemate, "let's check what we ordered before we leave," but I stayed in the vehicle while he went to go get (it was a 15-20 min. wait and we went back in the vehicle to wait) he should have checked, but as usual his stomach is in charge, and he got the pizza he ordered. Yes!!!!, I warn everyone in this Temple Hills area, if you take a chance to eat from any of these fast food places, you MUST CHECK YOUR FOOD YOU ARE GOING TO EAT, LOOK AT IT WHILE AT THESE PLACES, BECAUSE THESE FOOD PREPARERS "DO NOT CARE AT ALL!!!! I stopped eating at these common places of fast food because it is really nasty food!!!! When they first open they are pretty good, but after 2 years or more, they SUCK!!!!! INCLUDING MCDONALD'S AND THE LIKES!!!! NO MORE "PIZZA BOLI'S" for me, and just no more fast food, period, ever in this area, or...

I’m very disappointed In the last 2 orders I placed here. I recently moved here and was excited to see a pizza bolis in my neighborhood. I don’t eat pork and love that pizza bolis gives me an opportunity to have so many options. I order a pizza to be delivered a few days ago and the pizza was 100% inedible the pizza was missing the marinara sauce and was cheese and pepperoni was sliding off the dough and soppy thrown on the pizza ( I should have taken a picture) then today I order mozzarella sticks which were so hard and stiff you couldn’t eat it. The steak and cheese was not packaged correctly normally when I have ordered from other pizza bolis in the past ( 15 year customer) when you order a sub it’s rolled up in a paper plate the paper. This one wraps the sub only in paper which causes the bread to be extremely soggy and the sub falls apart. Within the last week I wasted $60 in cash! I don’t plan on ordering from this pizza...