Rainbow Shops — Local services in Suitland

One of the workers Tee was extremely rude. I asked her about one of the dressing hanging up & she barely wanted to help me look for it.. she said, if you don't see it, you probably don't have it. I said to her "yall should probably take the dress down so people don't think you have it. She replied, with an attitude saying "well, tell the manager if you have a problem, I'm not about to do all that." I told her, I was just making a suggestion you don't have to be rude. She continued talking under her breath, and walked to tell the manager about what I had said.

As I continued shopping I overheard her in the back saying "I'll smack her." Completely inappropriate. And I told her she needs to watch her mouth. If she can't control her emotions, then she shouldn't be working in Customer Service. She proceeded to walk towards me, raising her voice, cussing & yelling that she'll smack me. The manager didn't apologize or say anything about her behavior towards me. She walked her to the back room then came back to finish stocking. Terrible...

As a customer service rep. This store was very organize and clean. For their customer. The workers were not very attentive to the customers in the store. When I asked a question, they would point you in the direction and choose not to help you to find what you’re looking for, I went to the section that I was directed to, but could not find what I was looking for. Then one worker went back over to help check the sizes on the shirt that I was looking at . There were not any prices on any of the shirt, she choose not to take it to the register to find out the correct price or put the price on the particular clothing that has no price. Carmen was the only worker to help me out. I was at the register for seven minutes and no one came to help the young lady on the register while I was waiting. The young lady on the register was on her phone using her earbuds. I was not...

Do not shop at this SilverHill Rd location. Their policy is different than other Rainbow locations. They do not exchange/return clearance items, even if an item is defected. I purchased clearance jeans at a different location asking prior to be sure if I could return because I purchased a few different sizes. Went to this location to exchange since I was in the area. I was told they don’t do that. I feel Policies differ in the MORE URBAN and that’s discrimination. I still purchased the items I was gonna exchange for however I won’t be back. I also was told by another location that customer do complain about that location. So I can see I’m not the only person to have noticed the...