Starbucks — Restaurant in Maryland

I take my previous review back (from 1 star to 5 stars). I’ve been going here for a while. And I realized that they simply don’t have time to wipe off the tables and clean the floor. Starbucks has been asking their employees to do too many things, especially drive thru. I respect those who still smile at me in the midst of literally running around to make too many drinks. My previous review is as follows:

They may be good at taking care of their drive thru, but they don't seem to care much about the inside of the store. The tables are dirty; the floor is messy; the interior is already falling apart (e.g., one of the tiles underneath the cash register just fell off when no one kicked/touched it).

If you ask them to wipe off your table because it's so dirty that your napkins won't do, they use their wet towel and swipe it with two strokes, leaving the table completely wet. The water/chemical didn't even cover the whole table either. :(

So I regretted that I asked. No, I regretted that I came to this Starbucks and used some napkins to swipe the wet table off--for them. I know Starbucks is not like Baltimore Coffee. Starbucks is not a high-end coffee shop either. But come on! I wouldn't wanna come back if it's persistently filthy and some employees are so untrained that they don't even know how to wipe the tables off properly. Perhaps Starbucks is so big that they don't really care anymore. Hope that's...

Had a really bad today at the office and stopped by on my way home this afternoon. Was greeted immediately. The line was a little busy, but Luke made the wait and experience so worth it, would and will 100% go back. I could tell he was working hard to deliver great customer service, keep the line moving but not make the experience feel rushed. He took the time to ask about my day, listen to what I was looking for, walk me through the different menu options. I probably had too many questions, but he was just so helpful and I cannot say enough about how this interaction turned my day completely around. My drink was made perfectly, and I left feeling so much better about the day. I want to thank him for turning...

I recently visited Starbucks and was impressed by the quality of their coffee. The aroma was inviting, and the taste was exceptional, truly satisfying my coffee cravings.

However, I couldn't help but notice that the bathroom could use some attention. While it didn't detract from my overall experience, it's an aspect that could be improved for the comfort of patrons.

Additionally, my interaction with the staff was limited as I placed my order online. While this streamlined the process, I missed out on the opportunity for a more personalized experience.

Overall, if you're looking for great coffee, Starbucks delivers. With a bit of attention to detail in other areas, it could elevate the overall experience...