Chick-fil-A — Restaurant in North Bethesda

Ordered two small chocolate shakes with no toppings. Then received one chocolate shake with all the toppings and one with no toppings. When I told the worker that it wasn’t right she said that only one was supposed to be plain. But she proceeded to try to “correct” it by making a new one. While she was making the new one she was very close to the machine so you couldn’t see. One of her coworkers was watching her. It took her a long time just to make another small plain chocolate shake. When she brought the new one over she said here is a new one sorry about that. I started to drink the shake only thinking wow she went heavy with the chocolate syrup. But as I kept drinking I found hair in my milkshake. Not only once but twice two LONG pieces of curly hair! I am absolutely DISGUSTED! And 100% unsatisfied with what I experienced. I will NEVER EVER EAT AT THIS...

An absolutely horrible experience, something I thought I would never say about a chick fil a. If you have the patience of a saint to wait 45 minutes for “fast food” then here is the place for you! After waiting for about 15 minutes, I went up to ask about my order. The lady said it hadn’t been made and took my receipt to presumably look into making my order...one would think. She then walked around with my receipt for a good 10 minutes getting other orders ready before walking into the back. So I asked another worker again who finally was able to figure out how to put chicken nuggets into a bag. It was never their please to help me nor did I ever receive an apology about having to wait literally 45 minutes for food. If I could give less than a star, I would. If you decide to stop...

After many, many visits I'm still happy with Chick-fil-A. They really did a great job making their food available throughout the pandemic with curb side pickup and ordering ahead with their phone app. When I'm in the mall I always notice a line at Chick-fil-A. Obviously I'm not the only fan. Try the strawberry shake the taste is awesome. Yeah, it probably has a lot of calories. I'm no dietitian and I don't pay much attention to nutrition, salt or sugar content. I can tell you the food tastes great, it's fresh, served hot, and affordable. I have not tried everything on the menu, but I have tried quite a bit of their menu and I don't have anything I would avoid. The phone app is so easy to use and convenient if you don't want to leave your...