Starbucks — Restaurant in Matthews

This location does not accept credit cards for mobile orders. Extremely inconvenient. For some reason, each Starbucks inside Harris Teeter in Matthews is very slow. It is hard to explain what is going on here at this one coffee shop inside Harris Teeter, where 2 people work and I've witnessed huge lines in locations where 5+ workers work at the same time and still very slow regardless. I came at 1:30PM, not a morning rush, and waited over 25 minutes. Coffee was good, the way I ordered and as it took so long I was run late for an appointment. As soon as an order is placed it can not be cancelled. Extremely disappointing with the Starbucks app, it cannot be run for the family anymore. Each spouse must run a separate account for Starbucks, which makes the order process...

Came here this morning and the older guy was acting like he didn’t want to give me any type of service. Usually when I come I get the younger guy who has pretty good or average customer service but the older guy does not know how to deal with customers or with what I’ve seen only certain types of customers. He is always here so I think I’ll just go one street light over to the other...

I stop by this starbucks once a while when I arrived charlotte for business. I don't think I ever met somebody who does not want to announced coffee. I am not familiar with coffee, or latte name, and I don't think that is problem for listen or ask to him which is which. Isn't it his job to SERVE coffee?! I love to have some fresh coffee but. this is worst childish...