My overall experience was not exceptional. It wasn't entirely disappointing either. I ordered the BBQ Chicken Musubi and Chicken Katsu Musubi, opting for a to-go order. Here's a breakdown of my review:
Customer Service: ★☆☆☆☆ One of the main areas where L&L Hawaiian Barbecue fell short was in their customer service. Unfortunately, the staff seemed indifferent and uninterested in providing a pleasant dining experience. The lack of attentiveness and friendly demeanor left a lot to be desired.
Food Quality (Musubi): ★★★☆☆ The BBQ Chicken Musubi and Chicken Katsu Musubi were average in terms of taste and quality. The flavors were decent, but nothing stood out as exceptional. The rice was adequately seasoned and the fillings were satisfactory, but there was nothing particularly memorable about them. The musubi lacked that special touch that sets them apart from other establishments.
Overall, L&L Hawaiian Barbecue falls somewhere in the middle. While the BBQ Chicken Musubi and Chicken Katsu Musubi were decent, they didn't leave a lasting impression. The lackluster customer service was a notable downside, as it hindered the overall enjoyment of the meal. If you're looking for a quick and satisfactory Hawaiian barbecue fix, L&L Hawaiian Barbecue might suffice, but don't expect an extraordinary culinary experience or...
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I'll admit I was expecting a little bit more from the Chicken Katsu I ordered in the rice bowl. The portion was very small for the price (across the board they are a bit steep for my liking), the chicken was a bit thin and sad, and I really wish there was just a bit more original bold flavors going on. My dad got the BBQ and feels more or less the same about that entree in a rice bowl as well.
After reading the reviews it sounds like paying more for a plate is worth it. I want to come back here at least one more time to get a plate and then I'll update my review. But if I were a new customer I would steer clear of the rice bowls because they seem like they're not complementing the core L&L experience and they certainly weren't giving me the wow factor I was expecting after reading the reviews.
Staff were friendly, but this location needs a bit of elbow grease to improve the atmosphere. Feels clean enough but it needs that deep clean to make you feel really comfortable. 4...
Read moreI don't know why this restaurant has such high marks - this place felt EXTREMELY dirty. I felt uncomfortable eating in the restaurant and wished I had brought wet wipes or something to wipe down our tables.
I was there on 2/3/20 for lunch at noon. Tons of homeless walking in and getting refills in cups that they got from who knows where. I am definitely not going to trust the sanitation of the little pressers on the soda fountain.
I ordered a seafood platter which was fine. My husband got the katsu and roast pork (#7) and something went wrong with it but we're not sure what. The cashier checked it before giving it to us and yelled something at the kitchen. If they had been ready at the same time, we would have taken it to go.
While my food was fine, based on how dirty the dining room was, I'm afraid to think of what the kitchen...
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