Jimmy John's — Restaurant in Mauldin

I arrived at 8:35pm (store closes at 9pm) and the shift leader and employee working this evening decided to take it upon themselves to ignore all their customers. It is drive thru only, currently, so, I was in line at 8:35, directly behind an SUV. I assumd the SUV had a large order, as it seemed to be taking a while at the speaker. Eventually, they drove up to pay (or so I thought). I pull up to the speaker to place my order... crickets. As I am waiting, another SUV pulled up behind me. I kept waiting for about 2 solid minutes before I thought "the speaker must be broken", so, I drive to the window and stop, planning to speak to the shift leader (key holder) left in charge of the store. He and the other employee had closed down the sandwich line and were sweeping and mopping, ignoring ALL CUSTOMERS. The SUV in front of me was clearly not served, either, nor were the people behind me. The employees looked directly at me, then looked away, and continued their closing duties while the store had a remaining 25 minutes for paying customers. You've lost more than one customer tonight, I can guarantee that. Perhaps find some people who will work the required hours and take care of their guests, rather than leaving careless, rude people to operate the store when the general manager is out. I also called, after, to see if they'd answer. They let it ring repeatedly. I ended up going to Firehouse Subs, instead, and I'll continue doing so. Hire better...

First time for the unwich for my diet that’s offered. Ordered a roast beef #10 n asked for horseradish. They didn’t have horseradish but offered me a Mayo/horseradish that they did have. It was GREAT! Loved it went back to order again the following week. I was told that the horseradish was for a limited time and only used for a certain sandwich. They still had it but I couldn’t have for my sandwich. I explained that was the offered to me on my last visit but was told I couldn’t have it because it was used for a certain sandwich. They still had it but just wouldn’t give it to me. So disappointed that I received once n then was told no the second time. I won’t be back for awhile. To me horseradish n roast beef go hand and hand. So thanks to the JERK that made me feel like a big old KAREN because your company...

Jimmy John’s is pretty good. Mostly like them because they are usually quick with the order/delivery. Today we ordered for delivery and it took over an hour to get here. (Annoyed but tried to be understanding) We told the guy on the phone we would be paying in cash. After he FINALLY got here our order was close to $45 so we gave him a 50 and some ones for a tip. He refuses the money saying he can’t take 50s and took the food back instead. We won’t be eating here again but posted this review to warn you. If you’re paying in cash don’t try to pay in anything above 20s. (Would have been nice to have been told that when we...