Kiss and Fly Sliders Slices & Shots — Restaurant in McAllen

I would leave zero stars if it was an option.

Customers need to be made aware of this since I have brought the issue up to two different bartenders, on two separate occasions and nothing has been done about it.

The below examples are from my last visit and viewed in the photo of the receipt from that visit which I have uploaded here.

First, is the "Non-Cash Adjustment Fee (3.00%)". Anytime I go to a bar, night club, or even some restaurants I always pay cash as a security measure. I started doing so after being burned once at another bar in McAllen. Despite paying cash this fee was included on my bill in both instances I brought it up to the bartenders. In both those instances they replied by saying it's a fee that's "in the system" and that they couldn't remove. One saying, "I'm not getting it (the money), it's the owner". I pointed out whoever was getting it was not the point but he didn't understand and I didn't want to argue. Being a small fee I just paid it although I shouldn't have, since I was paying with cash. Even though it was a small amount the last time (14¢), when they do it to every customer who goes there, it adds up to a significant amount of money. Again, the amount is besides the point. If you are paying cash, you should Not be charged this extra amount of money no matter how small or large it might be.

Secondly is the "Service Gratuity (18.00%)" which can also be referred to as a tip. A tip, is a customer's choice to leave. It is not an absolute requirement. This business is requireing customer's to leave a tip by automatically including it in the bill. If I receive lousy service and do not feel the employee is entitled to a tip, with this business I'm still forced to leave one since they automatically include it in the bill.

I know a lot of people, because they are having a good time or are ready to just go home at the end of the night, or in general, simply don't take a hard look at their receipts when visiting bars & night clubs. This is a perfect example of why we as customers should indeed do so.

Bottom of receipt, "Crafted...

My friends and I had a bad experience here. One of our friends had taken in a mini shot bottle from the store and left it somewhere there. We ordered drinks there and we were chilling when some fat chick came over and asked who's mini bottle that was and my friend said hers then the chick told us we needed to leave. I agree my friend shouldn't have taken in outside liquor there, but the chick could've just warned us. We had bought a lot of drinks there anyways and we were planning to stay and buy more. Also she had an attitude and had a security guard quick us out before we finished the drinks we paid for. Never coming back. I should've listened to Michelle Mua's experience here when they called the cops on her bf.They don't warn you or anything. They go...

Gratuity policy is a joke apparently if you spend more than $100 you automatically get charged a big party gratuity. The waiter didn’t give us the opportunity to open a tab right away he wanted us to close the account even though we weren’t done. Each check was under $80 but apparently if you had 3 checks and it adds up to more than $100 you get charged $20 gratuity. So dumb! Wouldn’t recommend this place to anyone. With just two drinks and 4 shots you get that charge! Our thing is we wanted to tip and the the very end according to our grand total but spend $60 get charged $20 tip...