I absolutely love the coffee here. I’ve had Gloria Jeans, Semile, Starbucks, Moonbeans, Jitters, Coffee Zone, Balance Brew, and Il Forno coffee. And Reserva has the best coffee hands down. The coffee is exceptional no doubt. Full of flavor no bitterness and smooth. Great product indeed but it takes more than an exceptional coffee for an all around great experience. There are somethings I would change as per the following:
*Have the staff be a little more talkative to customers *Slighty lower lighting *Curtains and plants at 10th location to absorb the echo *Adding a blended option to the online ordering menu *Staying Open atleast till 10pm on weekends
Having the staff be more personable I think would take the experience to excellent rather than satisfactory.
Now I am not sure as to the instructions to the staff so I would address the owner on this and that is putting up chairs while a customer is still next to the empty table would be considered bad etiquette. I understand they may need to close by a certain time but perhaps do the tables that are away from customers. Also, for the location on 10th street perhaps a row of lights could be turned off I love the lighting at the Ware location but the 10th one leaves something to be desired. 10th street location also has a lot of echo and I think something to absorb the sound would be needed to help with that.
I am looking forward to the new location but do hope they do not follow in the footsteps of the other two locations and go with a more traditional coffee shop look that is more inviting. Keep making the same exceptional coffee. A must visit if you are into coffee. I highly recommend the Wildflower Honey Latte and it’s also good blended with ice! I really want this coffee to be around for the...
Read moreWhat a find! Asking at our hotel for a 'local' coffee company, we were directed to Reserva. Excellent choice! So wish Reserva was in our city. Not a single negative. Super friendly staff. Highly competent at any dietary request. Huge selection of drinks and food. Professionally and freshly prepared. Clean and welcoming interior (and great bathroom). The food was super fresh and DELICIOUS. We had a kind of eggs benedict which was served with their special sauce, just excellent. Great value for money and a wonderful place I would revisit time-and-again. The staff are such a credit to Reserva. We bought your coffee too as it was superb & will tell all our friends when visiting McAllen to ensure they stop in at Reserva. You are a credit to McAllen and a delicious option for Breakfast & Lunch - or just a great coffee. I was so impressed with the quality of your food, so fresh and well prepared for a coffee shop; that's really unusual and your presentation and service was excellent. Thank you. HIGHLY recommended. GREAT value for money & a really classy little coffee house with MUCH more than coffee. TONS of...
Read moreOrdered the matcha latte, not as good as other places. The quality of the coconut milk does not bring out the flavor of the matcha. Service was great. Came here to relax, and read a book. Needed it today. So I thought why not relax and go read a book while sipping a delicious drink. Everything was fine until a man arrived with a mid size dog that he put on top of the booth area. He didn’t care that his dog was going from side to side licking and scratching people’s belongings. Honestly, love dogs. But I don’t go to a place where I can eat goods and dogs are near a table where I put food. That’s unsanitary aside from the fact that the man’s dog was scratching my luxury bag. I’m now thinking that people who do not respect people’s belongings and space come here. Also labeling this place as unsanitary. The dog was inside licking the table in the inside area. I wouldn’t eat here and probably will...
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