Uncommonly Rossina Cafe — Restaurant in McAllen

Rossina is an exceptional spot that offers a delightful experience for anyone seeking the best smoothies and pastries. From the moment you step inside, you're greeted with an atmosphere that effortlessly blends aesthetics and charm. One of the standout features of Rossina is their incredible smoothies. Bursting with fresh flavors and made with high-quality ingredients, these smoothies are simply outstanding. Whether you're in the mood for a refreshing fruit blend or a creamy indulgence, Rossina's smoothie menu has something to satisfy every taste bud. The attention to detail and balance of flavors in each sip make these smoothies a true delight. Another must-try at Rossina is their cloud iced lattes. These beverages are an absolute treat, combining the smoothness of a traditional latte with a dreamy and fluffy cloud-like foam on top.. Apart from the fantastic drinks, Rossina's aesthetic and ambience are worth mentioning. The space is thoughtfully designed, creating a visually pleasing environment that is both inviting and comfortable. The attention to detail in the decor, including the choice of colors, lighting, and arrangement of furniture, adds to the overall charm of the place. Whether you're looking to catch up with friends or simply enjoy a moment alone, Rossina provides a wonderful setting to relax and indulge. In conclusion, Rossina is a gem of a spot that I will be...

I usually don’t leave reviews, but when a place doesn’t meet the expectations I’ve experienced before, I feel compelled to share.

I typically visit the McAllen, Texas location, but this time I stopped by the Mission location since it was on my way and I expected the same service and quality. Unfortunately, that wasn’t the case.

When I walked in, there were no employees behind the counter. Instead, they were laying down on the seats to the right, which I thought was strange. When I ordered a cookie and asked what was inside, the employee looked at me like she had no idea what I meant. I gave her the benefit of the doubt, thinking maybe she just didn’t know.

The cookie was very cold, so I asked if they could warm it up. They just looked at me, said “OK,” and went back to loudly chatting and laughing with each other. I don’t mind employees having fun, but the volume and lack of attentiveness felt unprofessional.

When they brought my cookie back, I hadn’t heard a microwave or anything—and it was still cold. At that point, I didn’t feel like asking again since they seemed uninterested in helping.

Overall, the service felt careless and unwelcoming. I won’t be visiting this...

I’ve visited Rossina Café in McAllen, TX four days in a row, and here are my thoughts:

Food & Drinks: The coffee and taco I had on the first day were great. Lunch items, like the sandwich, tasted fine but felt overpriced—almost $13 for just one sandwich with no sides or even a pickle.

Cleanliness & Presentation: I noticed flies inside the case where the sweets and breads are displayed, which is concerning. It also seems like the breads aren’t rotated fresh daily.

Service & Staff: Every time I’ve gone, napkins and utensils weren’t provided—you have to get up and ask. When I mentioned the flies, the cashier just chuckled instead of addressing it. Staff also tend to dress very casually (warm-ups, tights, etc.), without hairnets in the back, which doesn’t look very professional. Customer service feels a bit careless.

Atmosphere: On the positive side, I love the environment, the café’s style, and the location.

Overall, the place has potential with its cozy vibe and good coffee, but cleanliness, professionalism, and customer service really need...