Smoothie King — Restaurant in McComb

Dad here who went with my 5 year old and 1 year old traveling through Mississippi. Also a native New Orleanian who can remember when Smoothie King opened in that great city, and it was cool to go there after school or on the weekend. We generally get excited to see Smoothie King for a quick, healthy smoothie. Was the menu the same as every other Smoothie King? Sure. Did the employees make our smoothies to standard specs? Sure. It comes down to service. Two doors on the entrance, but one was locked. Really? It was 2:30pm not closing time. We were told to wait until drive through could be covered. Really? Those two things make it clear they don't want customers inside. Biggest kick for me though: no public restrooms. Really? Yes, I want a healthy snack for me and the kids, but I also would like to let my kid use the restroom and not change a diaper in my car. What did the lady say? "No restroom use for customers." Should I let this go, chalk it up to COVID protocol, and get on with my road trip? Probably. But I ended up going across the street to Wendy's where my kid got a toy and used the restroom, and the drinks I ordered were brought out to me since the lady working behind the counter noticed my hands were a little full with the one year old. That was nice service that is commendable. What I experienced at this Smoothie King, albeit a one-time event, deserves one star, in my...

For the third time, and yes I was one of them, I have seen a car go over the edge of the drive-through exit and completely destroy the undercarriage of the customers automobile. The polls that guide you to make a proper right turn were wiped out by someone years ago. I and several other people have specifically asked that these polls be erected again. The sight of the high school young lady who is just plowed off the side of the exit ramp was just too much to bear. After picking up my $116 order of 10 smoothies, I gave the young, kind employee my card and told him to tell his owner that this will be the last time I return to the establishment until the safety polls are re-errected. I left my business card and told him I was very serious. It’s dangerous and expensive to fix your automobile. I’m sure the polls would not cost that much and could be installed in about a couple of hours. Tripp Arnold, Brookhaven,...

Service here is HORRIBLE! I ordered online this morning and arrived around 7:50 am, they were not open even though they were supposed to be open at 7. I called and the young lady so non-chalantly said " Oh yeah! We opened late!" I asked for a refund but was told that I had to go online to request a refund. I went online to request a refund but there is no option to do so. When I selected the "Contact Us" option, it gave me the phone number to the store. Have been calling back since 9:30 and no one will answer the phone And I still have not received a refund. I love their products but the in store service is terrible. Several days throughout the week, they aren't open on time because they only have 1 person working. This is poor customer service. Very poor...