Five Guys — Restaurant in McKinney

So Five Guys is an interesting case because it's a chain that seems to have no consistent quality whatsoever. Your experience will vary from location to location in state to state. I've had mediocre Five Guys and Five Guys providing the best burgers I've ever eaten.

Unfortunately this one is leaning towards mediocre. Just slightly though! It's the Five Guys of all time.

Breaking it down, the first thing you will notice is the price. Yikes the price. Especially in this economy there is just no justification for these prices. 20 dollars for one person getting a burger and small side of fries, no drinks no tips. There are a good few places giving burgers of similar quality for 15, 17 with tips. That adds up fast. You just can't do it anymore.

Burger quality! Size is okay. A little small horizontally but it makes up for it with how tall it is vertically and how thick the meat it. You will definitely feel the burger going down the hatch. It's a very soft meat. The sign says the burger is juicy and they do not lie. Expect sticky hands eating this. Honestly it's a little much and I find the burger to be soggy. The meat also overpowers everything else. The toppings are thankfully free so I got the works, but I may as well have had meat on a bun with nothing else because you will not taste nor feel that texture. Not quite how I like my burgers but that's just me.

Fries! This location gives quite a few! Not as many as some other Five Guys but definitely more than I received from one in Frisco. Fries are okay. They are covered in seasoning and a little too mushy for my preferences but they're edible. If I was getting Five Guys from here for two people I would order one side of fries and share them.

I noticed the food took a little while to actually make but at the same time you can very clearly see the staff as they make the food so it is what it is. That's just how long it takes them to make it with their meat. I can wish it was a tad faster but it's understandable and I can deal.

The biggest problem and the problem everyone knows about when it comes to Five Guys is definitely the pricing. And as the economy gets worse and worse, so too does the pricing. Do not believe the comic book writers when they make Spider-Man gush about how Five Guys are the best burgers. He would be eating Five Guys because he would not be able to AFFORD...

I will continue to prefer mooyah! It was more convenient today to go to five guys for a burger but I truly regret it. Walking through the door I was happily greeted by the young men at the grill, but as I read the menu a young lady stepped up to the register with her hat pulled down where I could not see her face, and she spoke in a voice I could barely hear "what can I get you" ? I said I'd like a double cheeseburger with... And she asked if I wanted that in a combo with fries and drink and I said no thank you. She had an annoyed look on her face when I did see her face and I asked if she was having a bad day... She just glared at me and asked if I wanted onions... I was shocked to be treated so poorly with no context. I asked if they had raw onions and instead of answering she just tapped on the order screen. Ask her how big the different sizes of fries are and she just raised her hands and turned around towards the manager after giving me another glare. Then I asked to the group of five guys if I can speak to the manager. George came up and introduced himself as the manager. I said I don't know what's going on with the young lady, but she should not be treating customers with glares and looks of disgust. George showed me the container for the fries and I finished my order. I encouraged him to look at the cameras to get some clue but I have a feeling all they will see is her hat covering her face. Go to mooyah. The burger today was excellent, but I won't return when they have people that mistreat customers. I should probably alert the area manager. They should know what's going on in...

Eaten at this specific location too many times to count, used to be acceptable, but I'm done with Five Guys. I had a friend complain to me about Five Guys' quality getting really bad but he wasn't kidding. I ordered a standard Bacon Cheeseburger and it came with no bacon, a bunch of onions, and about 1 drop of ketchup, 1 drop of mustard, and 1 drop of mayo. My cajun fries had cajun seasoning and NO salt. Just tasted like bland spicy potatoes.

I order on the app because I want it to be faster. It doesn't seem to make a difference. The app says "We're working on your order!" but when I arrive I can see they aren't even making it yet. In a hurry so I order on the app, arrive and it isn't ready. I wait FIFTEEN MINUTES for my food and when I get it it's extremely dry with a ton of onions. Then I called the service hotline to complain (which I only do in extreme cases) and some Asian lady lies saying she's in the United States with THE THICKEST accent you've ever heard, as she prompts me for my name, address, phone number, store location, final price, order # (which is about 20 numbers long, super fun), at which point I stopped and exasperatedly asked "Do we have to do all of this?" and she said she had to fill out all of the information. Once I was done with my brief complaint she just said "thank you for calling" and rushed me off the line. They aren't even pretending to care.

So long, Five Guys. Never knew I'd choose...