Have had many issues with this place the new crazy puffs they do not make them like it shows in the picture they have displayed at the store they stick the pepperoni on top of the puff nothing stuffed about these things as well as pulled my pizza to early so I called and asked to please make sure they make the puffs right not just a ball of bread with absolutely nothing on them or inside of them and to my shock went to pick up my replacement order and was disappointed again they made it the exactly the same way the first time explaining to them the first time you guys gave me a ball of bread with a few sprinkles on top I will not be eating here anymore you donāt get what you pay for if I wanted bread I would have ate at a pasta restaurant or just asked for some crazy bread the pizza came out this time around just fine but I have had other times where Iāve ordered the Italian cheese bread and got a bunch of uncooked dough inside and went inside to show the store owner at that time and he was very rude and asked me well how could it be uncooked and I told him I have no clue I donāt work here one thing you should know especially being a owner never argue or question a customer be an example not one of your employees Iāve had it all seen it all and this time around I wonāt be a paying...
Ā Ā Ā Read moreTerrible service today. I came in to try the new crazy puffs only. I was told it would be 10-15 mins. I waited over 35 minutes before I asked if my order was ready. The employee ran off with my receipt to the back where I couldn't see. After at least 5 minutes she returned and said it would be an additional 15 mins before my order was ready. I was shocked by this, especially after all this time and seeing other come in, order and receive while I'm still waiting. I demanded a refund and told them I don't appreciate them wasting my time. The employee ran off again to the rear of the store where she couldn't be seen for at least another 5 minutes. A different person came out in Adidas jacket only and said "You need a refund or something?" I said yes your just wasting my time, I'm not waiting any more. I asked for the manager, he responded with that's me. Then I added for his name and he refused and said he doesn't want to give me his name. I received a 5 dollar bill as my refund instead of the $3.99 I paid. The receipt shows the name Jesus R. I will never return to...
Ā Ā Ā Read moreI come here a lot. Usually in the hot months I order Crazy Bread. 50% of the time it's hot and fresh. Exactly how it should be! So good!The rest of the time it is cold, burned, hollow and half of the sticks are the size of my finger. Really Bad! In the cooler months I usually also order the Detroit Pizza which I call first to place the order and then I park and go in. Same story with the pizza. Quality control is all over the place.
Finally, I waited in the drive up 20 minutes for the people ahead of me to get their order. They Finally drove off and I assume, came in. Here's a suggestion besides fixing quality control...if someone drives up and places an order that will take a while Tell them to park and come in! It's just common sense! Plus, it keeps your...
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