Every time I go to this particular restaurant the food is really good. The price to quality ratio is excellent. However, the customer service has really annoyed me at times. Today, I placed an order online. When I arrive, there was no one present at the register. However, there were 2 people in the kitchen area that saw me and at the time they were not doing anything except chatting. They noticed me but maintained their conversations. I waited a while, then eventually sat down at a chair near the register. When the person working the register finally showed up from the back, he completely ignored me and walked to the register to address a new customer. That customer arrived after me. All the while, I noticed me food was ready and sitting in a bag. A bag that wasn't sealed, so all the heat could escape! Now I'm feeling like they think their customers are nothing. Anyways, when I finally paid for my food, another worker picked up my bag. He sealed it finally, but instead of handing me my food, he took it to the register! Apparently he didn't notice I had just paid, even though he was standing there doing nothing the entire time! These guys are completely annoying and clueless. They were not good to me, the customer. I like good experiences, not disrespect. I will never go back. Too bad, because I like the food. I will find good...
Read moreI come here more often because of the uniquely savory noodle combos. Today, like most days, was no exception. Yes, I wanted noodles. I normally order the Padi Thai, which is also good, and I had a kick-off spice that really hits the spot and makes the taste bud tingle. In any case, I entered and was greeted right away with a boisterous "Welcome to Noodles." It was quite surprising and welcoming at the same time, but it put me in a good mood to order something different. I ordered the Pad Thai with the parmessian crusted chicken. I didn't wait long, and I sat down and ate. The dish was really good, and a week was worth the choice. The rice noodles were booked right, and the mix of line pieces, peanuts, and sprouts was really an orchestra of good food. Ever since the Noodles and Company crossed my path of the lunchtime routine, I was convinced this was a great option over other fast foods easy. The variety of Japanese, Korean, and other Asian recipes is a good combination for success amongst a crowd of hungry customers. It can be pricey, but it really depends on the individual on how they will quench their appetite. For me, it can be two to three times a week that I am a patron, but I don't have to convince myself about the flavor and overtake taste...
Read moreI'm here now. First time ever I've been at a noodles & company in my very long life. The manager's name is Aaron. He should be the employee of the year. He's patient, informative, asked if I wanted a cup for my bottle of water that I had. Gave me a sample. I had no idea that the stuff wasn't nuked. Both of us got the stroganoff with steak. Mine had plenty of meat in it and plenty of the other meat, meaning mushrooms. the lid on the side with all those dark pieces in it is most of the mushrooms I picked out and gave to my companion.
my meal did not come piping hot so I asked if they would heat it up thinking they would nuke it, he happily did. But they don't nuke it, they fry it. I'm very happy with this place. With the amount of meat in it, the noodles were good, not overdone. People came in after us, and the kid wanted buttered noodles with chicken hold the seasoning. The father wanted some dish and put the chicken on the side and heat it up. People! Stop making substitutions. I rarely rarely give five stars. you can look back through all my 427 reviews and see that. This place deserves it and...
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