Subway — Restaurant in Memphis

On Wednesday evening, my husband, two children, and I visited this location. There was a long line, and we patiently waited our turn. When it was finally time to order, I had only handed the clerk bread for my sandwich (not yet my husband’s) when my toddler suddenly became very ill and vomited on my husband. Because of this, we had to leave immediately to get cleaned up.

Afterwards, I decided to return and place the order on my own. While another employee was kindly assisting me, a staff member named Amy came from the back and, in a very loud and unprofessional tone, said: “I hope you stay this time since you walked out and made me waste food on a sandwich you didn’t get.”

This comment was completely unnecessary and extremely unprofessional. What she failed to recognize is that we left due to an emergency with our child. Everyone is going through something, and it’s important not to judge customers unfairly. One unfinished sandwich should not be worth treating someone poorly.

To be fair, every other employee on the shift was pleasant and professional, which makes Amy’s behavior stand out even more. I truly hope management addresses this so no other family has to experience the...

Where do I start in line basically first in line took a minute for someone wait on me so other people's came in the the short dark skin lady rush to serve them talking like they were friends I said not trying to be rude I'm carrying a oxygen tank can we complete my order the dark skin lady and her friends looked at me like I was crazy so a guy finished my order rudely he said ready for check out the dark skin lady made me wait 5 minutes before she checked me out very rude they say devil is not real yes it is it work in that subway oh and her friend...

Do not except any subway coupons, one worker had pants on that looked like he's been wearing them 3 months. I asked for my salad chopped the worker said "We don't do that anymore" with a rude tone. I'm on a cane because of a car accident that required a 6 month stay and I just wanted a salad. I didn't Realize until I got home that my salad was made with old slimy spinach. The trash it went and...