Cocos Power — Restaurant in Mesa

The Sushi is great! I've been back about 5 times! Staff needs some work though.. I don't think they mean to be rude I think it's more a lack of confidence and training.

I ring the bell they usually come up and kind of blank stare at me. No greeting. No Hi or Hello or Hola. No what can I do for you or welcome or anything.

I order and pay. At that point they walk off to the back. No offer to take a seat or mention of how long the wait will be.

So I kind of wander over to the tables and wait for an indeterminate amount of time.

Typically they forget to ask if I'm eating here or taking it to go. I always take it to go but I've had them accidentally assume it was an eat in order and get a little flustered when they mess up due to failure to ask in advance.

There's no small talk or anything. Think some customer service training will help for both the guy and girl who are the cashiers there.

Not talking at all can appear rude so that may be why a fair amount of the reviews mention it here.

I only go to the sushi side because there's no English translation of the menu on the opposite side. If there was an English translation on the menu I'd order...

Bad customer service from start to finish. The food was not of a very good quality and was expensive. The cashier / waiter made a mistake in our order and we had to remind her of our drinks. When we were leaving, my brother went to the cashier to pay, she saw him standing there waiting for her, but she ignored him. We then told her that we had been waiting to pay and that she had seen us and ignored us the entire time. The cashier was very rude and told us to shut our mouths if we didn't know what she was doing. We will...

Wow... absolutely impressive. I found this spot randomly, I walked in, seen they have an "A" rating from the health board recently, so I figured I'd give it a shot. I loooove sushi (I have multiple sushi reviews from around the country) I ordered the Arizona Roll, The Jackson Roll and the Bomba Roll... I am literally eating one bite from each as I eat, this is delicious!! It is an authentic Mexican restaurant, BUT this sushi is extremely worth going out of the way for! Wow, wow, wow!! I'll...