These guys are the polar opposite of professional. I have ordered from them a few times before and every single time before now, they were always 30 minutes to 2 hours late. Up until this incident, I would be cool about it and not complain, but this time was the final straw. Grubhub gives people the option to leave additional notes for the restaurant and their drivers so that they can drop off the orders correctly. I received a call from the driver about 45 minutes after my order was supposed to arrive only for him hang up on me when I asked where he was. He had obviously ignored the notes, gone to the wrong address and didn't even bother to stay on the phone with me so that I could try directing him to the house or meet him halfway. I tried calling the restaurant, but they ignored me until Grubhub's customer support contacted them regarding my inquiry for a refund due to their poor service practices. They eventually called me back just to complain about my address even though they had the notes stating which house # to go to and the landmark it was by. Redline then said they were blocking me; which is fine because I had no intention of ever ordering from them again after this mess. Don't order from Redline or even go to their establishment, their food isn't all that great anyways and any other pizza place does a much better job at not only making decent food, but also being professional, on-time, and actually willing to communicate with...
Read moreThe aroma of the wings strike my nose with such soft force, announcing it's intentions for my palate very gradually, and as I raise the wing to my mouth to cut into a paradisiacal drum, my eyes behold the wonderful, vermillion color, while my fingers note the most sublime conduction of heat, as my face senses it's radiant allure, leaning me even further into my bite. My teeth sink in, finding a tender, juicy section of poultry, while the sauce flows it's intense piquancy around my mouth, and while it's aura diffuses, I ache for another bite, and all left to hear is my jaws rend into this luxury, I advance, cutting towards one more piece. My plate reflects that of the long abandoned battlefield, all that is left is dry bone, nothing for vultures to exploit, what was once a beautiful bounty of God has now returned to nothingness, as everything does. But as I close the packaging of aluminum foil, as to divert my eyes from something so sorrowful, my eyes brighten up, my scent adjusts, my mouth prepares, and as my ears hear beautiful trumpets from the Heavens, and my hands begin maneuvering, my brain starts to realize, my eyes water, time stops. My Order also came with 4 Garlic...
Read moreI ordered a pizza with my card, and I caught the delivery guy outside going to the apartment next door. I let him know I ordered, and he falsely accused me of giving him "fake money". I paid by my card before it arrived. I stayed calm and let him know he had the wrong person, and not only did he refuse to give me the pizza I bought, he spit on my doorstep. I told him I would be calling the cops and he resorted to racial slurs. (he is hispanic, I am caucasian.) The delivery man looked dirty, and the pizza really lacks quality here anyway, its probably the worse place in Mesa to go to. It's just the cheapest. I called management and they refused to do anything. It's fine, I disputed it in 5 minutes and ordered elsewhere. With the horrible reviews, this place should reconsider hiring better employees and not people that looked like they just got off from their construction job and practice...
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