Arizona Humane Society Thrift Store — Local services in Mesa

I have not been here, yet. Now after reading these reviews, I feel like I should volunteer a day or two a week to help this place out.

Update:

I checked on becoming a volunteer. You have to pay these people to be a "volunteer". I have never heard anything so ridiculous!

I have been to this thrift store three times now, and walked out empty handed and disappointed. Whoever is pricing items at this store, has a very skewed vision of reality. They wanted $50 for a rickety bookshelf that was made from scrap pallet wood. I about choked! Then, I saw a baker's rack off in a corner....$175!! I can go buy a brand new one without rust for less! That's just a couple examples. I had to leave. If y'all really wanna make money and move your inventory (so your store isn't so crowded and anxiety triggering), lower your prices and reorganize it. Idk, take a step back and look at this store's layout. This store could be a lot more shopper inviting. Thrift stores are all about finding a great bargain, but I'm not seeing any bargains in this store. I just feel like this store could do better to serve it's purpose (for the animal shelters) and make this store thrive. I want to shop here because I want to support our shelters but I just can't. Maybe y'all should consult a retail specialist or just reorganize the store. I'll check back in a few months because I have hope for this store and it's cause.

Reply:

Regarding becoming a volunteer: When I called, I was told it was $50 not $25 and I would love to volunteer but I am an SSI recipient and therefore finding $25 in my budget (so I can serve my community)...

I quickly walk into this store, some neighbor of mine mentored they liked coming here. I walked in this place, it was kind of a mess, but I knew I was going there for jeans and to make sure they had dressing rooms. I glanced around saw from afar they had dressing rooms and proceeded to the jeans. The Jeans were not in any kind of size order nor were any of the shirts. I'm sure they'd sell a lot more stuff if there had organized by size at the very least. I found the sizes I was looking for and styles I wanted to try on, then I proceeded to brows the shirts on my way to the dressing rooms. I get to the very last rack of the shirts and to my frustration they had signs on the dressing rooms and all the furniture was blocking the doors. I was so pissed that I spent an ungodly amount of time looking through all their pants to find the right size and style then to find out the dressing room was unavailable. I push those jeans back where I found them and left, I didn't want to even bother with asking what their return policy was because I'm sure it is store credit, which I am very appose to. Needless to say I will not be coming back till they re-open those...

My husband & I have never really shopped at this location, but we’ve donated many items over the years. In all the times we’ve brought stuff in, I don’t think an employee has ever said “thank you” or really even acknowledged us dropping off stuff (inside the store of course). The employees we’ve encountered did not seem happy to be there. On some occasions, we have taken multiple trips into the store because we couldn’t carry everything the first time. The only time an employee has ever said anything to us is when one of us asks a question. We donate $ directly to AHS and my family has adopted from AHS (Sunnyslope) & we’ve had good experiences. “Pets on Parade” is one of our favorite shows & we love doing what we can to help homeless pets. We are really disappointed in the lack of friendliness from the thrift store staff. I finally decided to write a review about it. I’m not sure we will be taking our donations to this AHS store anymore. The one time I went to the other location in PHX, I had a good experience. We will continue to support AHS but just wish we had better experiences at the Mesa...