Del Sol Furniture & Mattress — Local services in Mesa

I will never purchase furniture from this store again, online nor in-person. I love my modular sectional couch $2000, on another note- how the way the delivery guys handled the entire delivery process….the guys literally dropped my couch modular pieces off the delivery truck. They left scraps and rips underneath and along the new sectional couch. After complaint and proof of video recording, warranty was provided and the tech had come out and fix the materials. Upon my second purchase, there was a sale advertisement of a queen bed ($1.25 Labor Day special) online. I made the purchase, received receipt and email confirmation of pending sales associate to contact me for store pick up. The very next morning, received a call from store manager claiming that the bed price was advertised in error and the order was cancelled. Per the manager he kept reiterating that the store had the right to cancel or change prices even after purchase. In which I disagreed, I as the customer should have received the purchase I paid for whether it was an error made on their behalf especially. Manager didn’t honor the customer or the conversation, so I requested his boss to contact me, because the manager just kept repeating his self like a broken record. The boss “CEO” called me the next day apologizing and attempting to rationalize the stores policy and his mistake of the price advertised. He refused to be honorable and represent the purchase I made fairly on my behave as a returning customer. The CEO could have held his self accountable at a higher level!! Or maybe company needs a new CEO!? So moving forward, I refuse to support or purchase from this company. Their quality of furniture is not even best...

What can I say except WOW! Hands down the very BEST furniture purchasing experience EVER!!! Mario was super helpful and amazing! While he did mention some sales and pointed out the matching set that goes with my recliners (they were in different areas of the store), there was no pushy upselling, and he explained the additional warranty which is the best I've seen--hopefully I'll never need it, but if I do I feel confident that I will be taken care of. The whole process was quick, and I received my order in 2 days! The delivery guys were so nice and efficient, and the delivery was smooth and super fast! They set up my power recliners and made sure everything was working properly before they left. From start to finish it was a phenomenal experience! Also, these zero gravity power recliners are FABULOUS and for the best price out of all the stores I shopped in person and online! The next time I need furniture, I'm just going to save myself some time and come straight here!! Thank you all for a fantastic experience!!! One more thing--I love the delivery tracker! It was super helpful to be able to keep track of the ETA without having to sit around waiting all day, or hoping my robokiller didn't kill the delivery call, lol. You guys just have EVERYTHING...

I had a truly outstanding experience at Del Sol Furniture Mattress store, thanks to the incredible support of Store Manager Jose Borja. During a time when I had multiple job interviews scheduled on different days, Jose went above and beyond by allowing me to take the interviews at the store without any hassle. He even took the time to offer insightful tips on interviewing and shared advice on what recruiters typically look for. His encouragement made a real difference.

Thanks to Jose’s support and guidance, I approached my interviews with greater confidence—and I ended up getting hired! When I shared the good news with him, he warmly congratulated me and gave me a high five. That moment perfectly reflected the positive, uplifting energy he brings to the store.

The entire staff at Del Sol is consistently friendly and helpful. Every time I walk in, I’m greeted with smiles and asked if I need any assistance. Their customer service is truly top-tier.

If you’re looking for a store that not only provides quality furniture but also treats you like family, I highly recommend visiting Del Sol Furniture—and make sure to say hello to Jose Borja. He’s a shining example of what great leadership and customer...