Starbucks — Restaurant in Mesa

Today I placed a mobile order to pickup at the drive thur. I got there and they couldnt understand my name. Debbie. Finally they said they hadn't pulled the ticket. Now I have been starbucks gold member for 15 yrs or better. Used starbucks in several states as well as countries. A man came on while I was talking to the girl at the order kiosk. He said I didn't place my Mobil order according to starbucks procedures and it wasnt ready. That was fine with me since it was a hot tea. He proceeded to speak to me in a manor that was unprofessional. I asked him if I should have ordered at the kiosk as it would have been the same difference. I still would have had to wait. He went on and on about starbucks procedures and how I had broken them. I asked if he he wanted to argue with me or serve me. I got to the window and it was ready. I asked for this man in person..Adrian the manager. The girl said he was busy. I told her I would wait. He came to the window and continued to tell me off for breaking starbucks procedure. I held up my phone to show him I recorded his tirade on me and took his picture he told me I had no right to record him . Arizona is a one party consent state and I was the party consenting. I would be more than happy to call his district manager and play his tirade back to him. Don't go to this starbucks. I visit this one alot but after today I will be more than happy to avoid this one. I hope it closes. Who tells a customer they are breaking procedures. Last time I looked I didn't work there I was giving them my money. If you so go tell Adrian hello

6 mos. Haven't been back. Left message for area manager in charge. No call back. And this is why Starbucks is struggling

Your link is dead. I want a phone call returned. No one can reach you. See ya...

This place is so unorganized and the wait for an overpriced drink was stupid. Seven people working, we are the first in line and we had to wait 8-10 minutes to get service. They say hello and welcome when you walk in, but that doesn’t get me someone to actually take my order. Then to top it off we are standing there and one of the seven goes and starting cleaning tables. Keep in mind that there is only one person sitting in the store at 8:30am on a Saturday and four people waiting to place orders. When we finally got service I asked the person, why he is cleaning tables while four people wait and she said “he is on a different “path” or “rotation” something that really didn’t answer my question. But guess who was taking order… the same one cleaning tables before. RIDICULOUSNESS IS HAPPENING HERE!!! Not a place to go for common sense or to get your coffee in a reasonable amount of time. And watching them ignore you for 8 minutes plus, while thinking about the $7 your about to pay for an over price cup of hot flavored milk, will relay just make your head spin off your neck. So if this is your idea of fun, this is the...

This is the friendliest Starbucks, that I have encountered in a long time. I don’t know the Starbucks that I never seem to go to because it is kind of hidden almost even though it’s on the corner of Vasco Drive in Dobson the atmosphere could be better since it’s Christmas time I feel like they could be playing some festive music maybe have some nice lights up or something like that but many guests with laptops are there which tends to mean the vibe is pretty good. I didn’t get five stars on service because like all the other stuff but they go to their 10 to be a lot of employees with at least two of them. Kind of wandering around loss. Well customers are standing there waiting to be helped. It seems like there’s not very much initiative from the employees at Starbucks to do things independently and rarely do I get greeted when I entered Starbucks except this Starbucks I had multiple employees read me and that it’s always nice to be acknowledged when you walk into...