If you take over the management/ownership of a shop, you should not get to rest on the laurels of the previous shop's good reviews. These good reviews are by and large for a shop that essentially doesnt exist anymore. I don't know when the "new ownership" that the banner above the store boasts took over but damn was this a disappointment. The first red flag was that the menus had AI generated images whereas the website had real pictures of each dish. When a restaurant uses AI images for their menus, it tells me they're not confident in their food for it to stand on its own. When a restaurant keeps the same menu items, but does away with the real photos for AI, that just feels like I'm not in a cozy Italian deli, but in a tech bro space where the owners think they can optimize everything with AI and that's the secret to success, not a human touch. They also clearly didn't go over the menu enough when they redid it (and made the font tiny as sin and impossible to read, not divided properly by type of dish, it's an graphic design nightmare), because ingredients that are clearly listed on the menu in some dishes they don't carry. The difficulty with reading the menu, the heat in the deli (no AC!), and my inability to tell what they actually did and didn't have led to me getting a mediocre cold sub when I'd wanted a warm one. I didn't bother correcting cuz i just wanted to get...
Read moreUnfortunately, I somehow managed to not get any photos of the outstanding food that Jimmy and his team prepared for my wedding, so you’re going to have to take my word for it when I say it was PHENOMENAL. So many guests told my husband and I that it was not only the best wedding food they ever had, but that it was also some of the best food they had ever had PERIOD. I personally would agree with that sentiment 100%. Jimmy was fantastic to work with throughout the whole process- he was available, he made honest recommendations, and put together an incredible menu for us. He made the process so simple and the food was truly amazing, from appetizers to dinner to dessert. On top of nailing our event, I always stop by his restaurant when my husband and I are in town and the food never disappoints. Thank you guys so much for being so kind to us & helping to make our wedding so memorable! I/we truly can’t say enough positive things about this place. Hannah &...
Read morenot exactly thrilled about the new owner. it was my second time in there and my first experience was okay, my sandwich was nothing to write home about. today i went in there and built a sandwich to my liking, not off the menu, but nothing complicated at all. as the owner was making it, he made a comment about the dressing i requested and in a not so funny way said 'i can't make this'. i didn't appreciate the comment and he continued to joke if i wanted ice cream and pickles on it too. then proceeded to say that ppl think his place is burger king and people think they can order whatever they want. so, is this not the place to order a sandwich the way i want to eat it? i don't know, but I'm confused with his comments and he made me uncomfortable for ordering something that i was in the mood for, pregnant or not. i didn't appreciate the insult, so i will not...
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