Mr. Hero — Restaurant in Middleburg Heights

They tried to RIP US off! Here is what happened: We ordered. We NEVER said we wanted a meal deal, just an Italiano Sandwich. He rang up $30.00 in food with the meals included! Eh, no. Finished the corrected order and waited for the guy behind the counter, SCOTT, to finish the debit transaction when he said it was declined. Though, that card was just used at the pet store, gas station and we had just went to the ATM. I then give him my card, he swipes it, waits, says "no this one is declined too. OH no it worked, oh wait no it didn't go." .... Does NOT give me that receipt OR ANY of those declined transaction receipts.. He threw it on the counter and showed his co worker, meanwhile my boyfriend is paying in cash. I called the bank ASAP and she tells me that Mr.Hero just went through on my card, the 2nd card we gave him! He tries to tell us he can't do the refund to the card!! He was going to keep our cash, and let the transaction go thru had we not called the bank on the spot, and then was going to pocket our cash for himself later! HA!! Well, we said just give us our cash back, once the bank said it went through. . . NEVER EVER GOING TO THAT MR.HERO, AND SEEMS I HARDLY EAT MR. HERO(1ST time in about 8yrs)I will probably never eat Mr. Hero again. Sorry, 1 bad apple can make...

Mr. Hero never disappoints! The Romanburger is hands-down one of the best sandwiches in Ohio — juicy, flavorful, and packed with all the right toppings. The bread is soft and fresh, and the waffle fries with cheese sauce are the perfect side.

The staff here are always friendly and make the food quickly, even when it’s busy. The shop is clean, and you can tell they take pride in their service. They have fancy dining, but if you’re craving something warm, filling, and made just right, this is the place.

I’ve been to a few locations, and this one is consistently the best. Definitely worth the stop if you want a real...

In my opinion there's nothing better than a Roman burger. I have a long history of eating at Mr hero that's probably about 50 years. I remember their menu in the '70s when they sold spaghetti. Walking in normal I want to college in Northwest Ohio where they didn't have Mr Heroes. When I would come home for school breaks my first stop wasn't home, it was Mr hero to get a Roman. The cheese steak is pretty damn good too. They always try to add other items which are fine but again, the Roman and the cheese steak are to die for. Oh yeah, the gyro isn't bad. The staff always seems pretty...